Eyes To Kill Stellar Eyeshadow
Product details
Web ID: 10220492When is it coming back???
I absolutely loved it but now I’m out and I cannot find it anywhere? Is it time to move on?? :(((
Recommends this product
Customer review from giorgioarmanibeauty-usa.com
Very poor quality and old
Eyeshadow was dry and old. It fall out of the jar. Had to return.
Customer review from giorgioarmanibeauty-usa.com
Response from giorgioarmanibeauty-usa.com
Hello Kate, thanks for reaching out. We are sorry to hear this product did not meet your expectations and was dried out. For further assistance, please give us a call at 866-313-7880 with reference number 20987655. We hope you can give our products a try with great success in the future!
Great quality but must be an old batch
Shadow fell off from the container when I opened it. So not sure if the product is old but the product isn't dry to the touch. It was in fact soft and pigmented. Not my kind of finish as it's too glittery once put on the eye. I prefer satin or metallic.
Customer review from giorgioarmanibeauty-usa.com
Response from giorgioarmanibeauty-usa.com
Hello Bee Dee. Thank you for trying our Eyes To Kill Stellar Eyeshadow. We appreciate your feedback and are so sorry to hear it arrived damaged. Please give us a call at 866-313-7880 M-F 9:00 am – 5:30 pm ET so we can best assist you. Thank you.
Awesome product!
Great item! Stays on all day! Glad i bought and looking for more colors!
Recommends this product
Customer review from giorgioarmanibeauty-usa.com
Return problem
So I returned the eyeshadow because the shade wasn't for me, no big deal. My problem lies where the return happens. I'm waiting for it to show up in my bank account because I noticed it was taking a while. I opened up the return email that I didn't pay close attention to and when I scrolled down to sew what was returned it told me I returned a sample!! WHAT? Who in their right mind would take the time and pay the shipping to send back a free sample?! So I called to find out what the heck was going on and the lady tried to tell me that I returned a sample. She asked me for the tracking number, which I no longer had because it had been well over a week. I gave her my order number, she could pull it up. She finally did. Needless to say had I not called, they would have kept my money plus the eyeshadow I returned. This was unacceptable. It should ha e been a red flag waved in a person's face to see someone returned a sample. I would have used my head and made sure that wasn't a mistake before sending that email. Unacceptable! I expected better from a luxury brand.
Customer review from giorgioarmanibeauty-usa.com
Response from giorgioarmanibeauty-usa.com
Hello Willamina2! Thank you for sharing your concerns about our consumer guideline service. We apologize for the difficulties you have experienced with your return experience for Eyes To Kill Stellar Eyeshadow. Armani makes every effort to provide the highest customer service for our consumers. We appreciate it when someone takes the time to let us know we have not met expectations. Consumer feedback is very important to us and we will forward this feedback along. We are passing your comments along to our team. Again, we sincerely apologize for the inconvenience this has caused you. We hope that you can still use our products with success.
Bring back originals
Please Please bring back the orginal Eyes Dressed to Kill Shadow pots These cannot come close to the beauty and application of the Armani older pots. I wore #15 for all the years it was available. When I saw it was being discontinued I searched high and low for a similar color of quality to replace. NO such luck. I bought this shadow in two colors. Neither applied as nice and neither were flattering.
Customer review from bloomingdales.com
When you needs that next level sparkle..
I just applied with my fingertips for a little extra emphasis. Unique pillowy texture, no spillage, good staying power
Customer review from giorgioarmanibeauty-usa.com
Smooth, glittery elegance
This is a beautiful eye shadow! It works well as a topper. Very beautiful effortless and natural looking! I love Armani’s elegant no makeup makeup looks and this falls in line with that aesthetic.
Customer review from giorgioarmanibeauty-usa.com