SURFboard DOCSIS 3.1 G34 Gigabit Cable Modem & Wi-Fi 6 Router

1.7 (22)
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Product details

Web ID: 18474874
Experience better speeds from your cable internet plan with the SURFboard G34. Equipped with four 1-Gigabit Ethernet ports and AX3000 Wi-Fi speeds, the G34 can easily support your home networking needs. Compatible with Cox, Spectrum, Xfinity and other major U.S. Cable Internet Providers.

  • Product Features

    • DOCSIS 3.1 Cable Modem and Wi-Fi 6 Router best for cable internet speed plans up to 1 Gbps.
    • 32 downstream x 8 upstream DOCSIS 3.0 channels or 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels.
    • Features Dual-concurrent AX3000 Wi-Fi and four 1-Gigabit Ethernet Ports.
    • Setup, manage and customize your home network with the SURFboard Central App.
    • 1 Year Limited Warranty
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Hawaii, American Samoa, Marshall Islands, Federated States of Micronesia, U.S. Virgin Islands, Palau, Northern Mariana, Puerto Rico, Guam, Alaska
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

1.7/5

22 star ratings & reviews

Write a Review
13.6% of reviews have 5 stars
3
0.0% of reviews have 4 stars
0
0.0% of reviews have 3 stars
0
18.2% of reviews have 2 stars
4
68.2% of reviews have 1 star
15
22 reviews
Kdb60
4 months ago
from ATtlanta, GA

Piece of junk

Indeed, it will not set up with Xfinity. Wasted a day with zero progress.

Customer review from arris.com

Where am i?
7 months ago
from Mount fuji

Yes, learning how to manually set this up is pain

The mine used to drop out alot, I just use 2 bands and a acess point, does infrequently drop out.

Recommends this product

Customer review from arris.com

FaithV
10 months ago
from LA california

worked for a couple of months now worthless

it worked, all of a sudden it is not working. I've spent a lot of time reset, updating drivers, should not be this hard. Bad hardware.

Customer review from arris.com

SCREWTHISMODEM
12 months ago
from PA

failed after 3 months

this piece of crap stopped working after 3 months. The wifi doesnt work anymore but the ethernet still does. DO NOT BUY

Customer review from arris.com

Jim P
12 months ago
from Uxbridge, MA

Can’t change settings, setup, screen mirror fails

Difficult to setup out if the box. Need to register an email and password to change settings. Screen mirror does not work with default settings, and I am not doing a factory reset to login to 192.168.0.1. The unit has gone offline a number of times, requiring a power cycle to recover. I had a previous router that was flawless.

Customer review from arris.com

joee
1 year ago
from boston ma

don't buy

purchased in january 2024, have done over 12 hard resets due to software login issues and unable to connect to random internet sites from my bookmarks using google chrome

Customer review from arris.com

eswo
2 years ago
from il.

the G34 is GARBAGE and so is app & web mgmt

the G34 is GARBAGE and so are the android app & web based management

Customer review from arris.com

Garbage G34
2 years ago
from Chicago, Il

DO NOT BUY

This is the biggest pile of garbage Arris/Comscope has ever built.

Customer review from arris.com