SURFboard SB8200 DOCSIS 3.1 Cable Modem

Shipped and sold by Virtual Supply
3.6 (51)
$169.00
6-month financing with Macy's Card. *
OR

Product details

Web ID: 18474749

The SURFboard SB8200 is a DOCSIS 3.1 modem – the newest technology being offered by cable providers. Capable of download speeds up to 5 Gbps it's perfect for things like 4K Ultra-HD video streaming and VR gaming! Power your home network and get the fastest, most reliable connection to the Internet.

  • Product Features

    • Capable of the fastest download speeds available from cable providers. Has download speeds up to 5 Gbps with 32 download x 8 upload channels.
    • Supports IPv4 and IPv6 Internet browsing standards and is compatible with Comcast and Cox Cable Internet providers ONLY. Other Cable Internet providers pending.
    • Perfect for 4K Ultra-HD Video Streaming and Virtual Reality Gaming.
    • 1 Year Limited Warranty
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

3.6/5

51 star ratings & reviews

Write a Review
28
4
3
4
12
7 months ago

Got a email but no modem

I bought this a week ago and still don't have the modem but I got this email

Customer review from shop.surfboard.com

12 months ago
from New Hampshire

DOCSIS 3.1 on paper, but only 24mbps upload speed

Bought this last year after moving to a house with Comcast cable internet. Figured it's DOCSIS 3.1, so future proof, and ordered the Comcast 300mbps down 10mbps up service. Fast forward a year from now, Comcast upgraded the service to 500mbps down, and way faster upstream. However, this modem is not on the Comcast next gen modem list, so basically on the upstream you're limited to 4 carriers of SC-QAM at around 24mbps, instead of 100mbps. So much for future proofing, and very disappointing. Will be moving over to a Hitron CODA that can support > 100mbps upstream instead.

Customer review from arris.com

1 year ago
from Virginia

Worked the first time

I was having trouble with the modem/router from Xfinity so bought this to replace it. Easy set up, worked immediately, integrates flawlessly with my eero mesh WiFi system.

Recommends this product

Customer review from shop.surfboard.com

1 year ago
from NJ

I guess it's about time..

So comcast upgraded my service level and said my modem couldn't handle the upgrade. So I guess it's time to upgrade my 7 year old Arris sb6141 that had worked flawlessly for the 7 years I had it. 8 channels down and 4 up, probably time anyway to upgrade to the new 32 down and 8 up specs. Noticed a difference right away. Probably won't wait so long next time. I expect flawless, trouble free service from my Arris again. Setup was a breeze too.

Recommends this product

Customer review from shop.surfboard.com

1 year ago
from rural northwest Illinois

Excellent connection

We were having problems with our streaming cable box. Since replacing our SURFboard SB6193 with the SURFbioard SB8200 our TV has worked so much better. We see less of the "loading video" screen.

Recommends this product

Customer review from shop.surfboard.com

1 year ago

Seems to be working as expected

I am upgrading my old SB6121 from many moons ago bo SB8200. Performance seems to be improved. The activation was not as seamless as I had hoped. The cell phone app activation had an error so I had to contact XFINITY to complete the activation. not sure what the problem was. The unit has been on now several days and is fairly warm to the touch. I will be contacting Arris to verify this is normal behavior. I have yet to read the user guide and look at all the features and settings.

Customer review from shop.surfboard.com

2 years ago

Great

Works amazing, was a big help in making my Internet better

Recommends this product

Customer review from shop.surfboard.com

2 years ago
from San Diego

After a year stopped working

I can't believe last one year. It advertises as the latest technology I cannot believe it.

Customer review from shop.surfboard.com