ASUSTUF Gaming F15 15.6" Full HD 144Hz Gaming Laptop, Intel Core i5-12500H 2.5GHz, 16GB RAM, 512GB SSD, NVIDIA GeForce RTX 3050 4GB, Windows 11 Home,

Response from https://www.asus.com

Dear Aliaa, Thank you for your comment. We do understand your concern about the fan noise and the size of the storage device. It is normal just like any other brand with the same hardware configuration, for the fan to spin at full-throttle and generates noise louder than normal while the laptop is under heavy load like gaming, especially during the initial WINDOWS setup and WINDOWS Update installation. Also, the fan noise will be louder while antivirus software or malware are running continuously in the background. Please ensure the system was not compromised by viruses or malware by doing a full system scan using an internet security software or application. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle and noise will be louder than normal. It does decreases or normalizes once utilization goes down. To optimize power management, ensure Windows, drivers, applications and BIOS are up to date: Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-gaming/tuf-gaming/asus-tuf-gaming-f15-2022/helpdesk_download?model2Name=FX507ZC4 . Additionally, if playing games, ensure your system, video, game and performance mode settings are configured correctly and not go beyond the game's threshold. Ensure you are running the most current Armoury Crate utility software posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Response from https://www.asus.com

Dear NateJake, Thank you for your comment. We certainly understand your concern regarding the short battery charge life. The battery life is approximately 9 hours of light to medium workload. Typically, the battery drains faster than normal while gaming. We recommend connecting the AC adapter while gaming. To improve or prolong the battery charged time, please try to do battery calibration manually. To start with, please drain it completely then charge it fully without using the system. Once fully charged, please use the system, without the AC adapter connected, and drain it completely again. Please repeat the charging process thereafter. Also, please verify if the unit is running with the most current system update and third-party battery draining applications are not running if not in use. If you need further assistance, please email me at cl-rodel@asus.com and I would be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty