Vivobook S 16 Flip 16" Daily 2-in-1 Laptop Intel Core i9 13900H 16GB RAM Intel Iris Xe Graphics 1TB SSD Storage Windows 11 Home FHD+ 60Hz
Product details
Web ID: 2033585527 reviews
Ho-Hum Computer
I had a wonderful computer in my 2019 Asus Vivobook. Unfortunately, I had to purchase a new one this year because of Windows. The new Vivobook is an interface downgrade in every way. I went from metal to plastic and there is not a true 10-key numerical keypad. It feels cheap and the supposedly blazing fast i9 is not at all impressive.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Alan Hosch, Thank yo for your comment. We certainly understand your disappointment and the inconvenience this may have caused if this laptop's casing didn't meet your expectation and its performance is not impressive. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard and the high-quality plastic casing is an ISO- complaint material. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. If you are experiencing slow speed or performance, ensure Windows, drivers, applications and BIOS are up to date. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-home/vivobook/asus-vivobook-s-16-flip-oled-tp3604/helpdesk_download?model2Name=ASUS-Vivobook-S-16-Flip-OLED-TP3604. Additionally, while accessing web applications, ensure this laptop has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with this product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
This particular model is a very good all arounder.
I enjoy this computer a lot. It has a good screen, sharp, clear, bright enough. The OLED ones are better, but they cost more. I like the i9-13*** processor for all around tasks. It's a great processor for everything, even Ai. Battery life is 6 to 8 hrs dependent on use (video editing, 2-3 hrs, music editing 3-4, video watching 6-8, surfing 5-7, email, spreadsheet, bookkeeping 5-7...). So not bad. The more the fan works the less the battery lasts. Keyboard is nice to type on, not to hard, might be a little soft for fast types. Mine was a 3rd party referb and the touchscreen didn't work (NOT ASUS' FAULT), I WOULD HAVE Definitely KEPT it if all worked well. Waiting for a special on a new one and hope the touchscreen issue isn't why there a few on the referb market. If you can get a good one at a good price I recommend this computer highly. Durability and longevity, I can not speak too. It seems sturdy and made with very high quality materials, so not sure what issues it might have in the long run. But if you take care of your computers, this should be a good long lasting laptop.
Customer review from https://www.asus.com
No Keycap Replacements
Good computer, but it is impossible to find key replacements.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Valued Customer, Thank you for your comment. We do understand the inconvenience this may have caused if you cannot find a replacement key for the keyboard. Typically, individual keys cannot be purchased separately, you need to purchase the whole keyboard from a third-party online store that carries ASUS replacement parts. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Awesome quality 👏
So far It's been a great choice we have switched from HP to Asus machines the quality is just way better in my opinion. We love the metal covers instead of cheap plastic. They seem to design them to last.
Customer review from https://www.asus.com
Wish come true! Thanks Asus
It's been a long journey to be honest but let me tell you it WAS definitely worth it! I love this computer\Laptop vivobook s 16 flip OLED tp3604 it's a fast and amazing computer can handle anything I throw at it to be honest I wouldn't be afraid to rock out on 4 separate screens a MMORPG game on each separate screen! It would power them like a champ! Anyway thank you for the great computer to do my fling photos and video editing on and to try and start a small online business to help me get thru since I had the widow Maker heart attack 4yes ago on 02\13\2021 it's been very hard with only 33% of my heart that is functional. I'm one lucky sob and with this computer I get to see the world again from God's crown and all the beauty and peacefulness of the world from above. Thank you again Asus for making a broken fools heart feel whole with the power of Asus to guide my way love it. 5*
Customer review from https://www.asus.com
My new computer for real estate
I love the feel of the key board and the resolutions clarity of the screen
Customer review from https://www.asus.com
If it ain’t broke, don’t fix it
The numeric keypad layout on this product is poorly designed, significantly impacting productivity. Some keys have been rearranged or reduced in size, making data entry and navigation inefficient. Additionally, requiring the function key for basic tasks—such as page up/down—creates unnecessary interruptions, slowing down workflow, especially in documents and spreadsheets. The awkward and impractical design makes this keypad frustrating to use.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear WickedWu, Thank you for your comment. We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations. Since this is a ultra slim laptop, the keyboard layout needs to be redesigned to fit into the ultra small formfactor. Please allow some time to get use to the layout. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Awsome
This laptop is better then I expected and well built im pleasantly suprised
Customer review from https://www.asus.com