Contour 3-Pc. Expandable Hard Spinner Luggage Set
Product details
Web ID: 1027958454 reviews
Wheels on larger two break constantly cheaply mad
The small carryon piece has been solid. The wheel on midsize and large one broke with the first use each, with regular handling and not over packed. The plastic around the wheel just cracked. I had one replaced with the warranty only for it to break again on the next use. I'm not bothering to replace it, just buying something else.
BEST luggage!
BEST luggage EVER!!! I’ve used soooo many times!! Traveled out of the country and we all know how luggage is handled!! NOT even a scratch! a MUST purchase!!
Save your money
This luggage set is absolute JUNK! I purchased it for my mother to use on a vacation overseas. The first time she used it the handles fell off and then the zipper broke. She had to resort to using packing tape to keep the suitcase closed. In less than six months the only piece she has left is the carryon and that is starting to have issues. Purchasing this was a complete waste of money. So disappointed in the quality.
Save your money
I purchased this for my mother as a present. She doesn’t pack a lot and always falls below the 50 lbs weight limits. After her first time using the large suitcase it completely fell apart. Both the top handle and the side handles were torn off. Next the zipper broke so she had to resort to using packing tape to hold the suitcase together. The medium size was the next to break. So now she is only left with the carry-on.
Customer review from Travellty
Response from Travellty
Thank you for your feedback, we are committed to delivering high-quality, durable products. Our comprehensive luggage warranty includes coverage for manufacturing defects in materials and workmanship, as well as damage caused during flight or transport, including cracks, breakages, and wheel damage. Simply file a claim, and we'll replace it for you free of charge, it's just that simple, guaranteed. Each luggage set is subject to rigorous testing to ensure top-notch quality and durability. Our testing process includes: Wheel Endurance: Assessed for smooth rolling and long-lasting performance. Wheel Drop Tests: Conducted with multiple drops using varying weights to simulate real-world usage. Trolley Resistance Test: The extending handle is tested multiple times to ensure durability. Tumble Test: Simulates rough handling to guarantee protection for your belongings.
Very cheap luggage. Large bag both handles broke on the first time using it. Macy's replaced it for us since it was from a gift registry. The second time I used it one of the wheels fell off during airplane travel. The bag has a nice design but it is not worth it since it is made so cheaply and keeps falling apart.
Warning super cheap broke the first time used
Don’t buy! All three lost handles. they told us at the airport before we got on our first flight. The last one broke when the guy was carrying our bag to our room.
Customer review from Travellty
Do Not Buy This Luggage Set!!
Did not survive one trip, I’d give it a zero if I could. This luggage is trash. It is poorly designed and not durable at all. The handles on the large bag came loose BEFORE our first trip, when unloading a full bag from the trunk; It didn’t even weigh 50lbs. I had to carefully grab the bag by the wheels the rest of the trip. The medium bag’s handle came off when pulling it from the baggage claim on our return. When rolling the now handle less bag, I noticed it was leaning; the shell had cracked around one of the wheels. We took it back to Macys that night.
TERRIBLE QUALITY
Used this set for 2 TRIPS! And the area near the wheels broke and BM wouldn’t do anything! Never buying from them again!