Bangor 89" Fabric Sofa, Created for Macy's
Product details
Web ID: 45889634 reviews
Disappointed with the color
My sofa was delivered today after a 2.5 month wait. I ordered the Oyster color, expecting some variation of light gray. However, this sofa is definitely more of a light beige. Not at all like it's pictured online. I even ordered the fabric swatches, as the sofa is not available in my local store. I received a notice saying the swatches were sent, but I never received them. So, I was hoping I would get lucky and the sofa would be close to the online depiction. Alas, it is not. Having said that, the sofa seems to be solid and sits comfortably. It is the perfect size for my townhouse. I will work around the color, since I am starting from scratch, I'll just tie future purchases into the color of the sofa. It's a good choice if you're looking for a light beige sofa.
Great couch, bad reviews seem to be about colors
If you are buying a couch, go to the store first to make sure you like the color. Great couches, best from all the lines we tried in store.
Do not order this couch. Don't waste your time!
I ordered this couch in September and waited until today (November 24th) to see it when they finally dropped it off. I ordered the color oyster, but the couch came in a beige color! Don't waste your time. Online it clearly looks gray. I'm so annoyed. Never again.
The color is so different from what you see here
Custom ordered this sofa in the color "Oyster" which looks light grey on the website. It arrived after 8 weeks of waiting, and the actual color is more of "Cream". The color on the website is very deceiving. I am very upset with this purchase. If the color were "right", the material is good.
Response from The Macy's Team
Dear Valued Customer: Thank you for your feedback on the Bangor Fabric Sofa you purchased. We are sorry to hear that the color did not meet your expectations. Please send an email to MCHDCustomerResolution@macys.com with your order details. We look forward to serving you. Sincerely, Macy’s Customer Service