Mermaid Doll with Water-Activated Twinkle Light-Up Tail, Pink-Streaked Hair
Product details
Web ID: 13900842Broken button
This barbie is very cute but the button on her bodice stopped working shortly after getting her.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Moldy Barbie and Poor Customer Service
2 stars because the lights last a long time and the Barbie is beautiful. However, she got moldy. We followed care instructions. I have been emailing Mattel and they are horrible to work with. They will not just answer me when I ask what else I can do to prevent mold and if I ended up with a dud Barbie and if it likely to happen again.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Sorry to hear this. Please reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Tail doesn't water activate
Barbie tail does not water activate. Have to push button to work.
Customer review from shop.mattel.com / fisher-price.mattel.com
Mermaid envy
Beautiful! My 6 year old will love it!
Recommends this product
A Fun Barbie
Bought this for my granddaughter for Christmas. It's probably one of the only Barbies she doesn't have. But she loves mermaids, and swimming. She will most likely love this Barbie as well.
Recommends this product
Barbie Dreamtopia Twinkle Lights Daughter’s Room
We received the Barbie Dreamtopia Twinkle to test And my Daughter loved it with its twinkle lights and mermaids tail she enjoyed playing with it at bath time in the tub as it is waterproof great toy for fun in the bath and then take to bed and she can press the light button and it kept her from needing a nightlight in her room and helped her fall asleep faster. She takes Barbie with her everywhere and it’s the first toy she seeks out when she wakes up. I recommend this awesome toy for everyone out there with a little girl who loves Barbie go pick one up now
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Barbie Dreamtopia is a win/win!!
If you know a girl who loves Barbie, mermaids and swimming, then this Barbie Dreamtopia doll is for you! This mermaid Barbie doll is perfect for swimming in the pool or the bathtub. My daughter loved to push the button to make the lights light up in her tail, or the fact that once you submerged her in water, her tail would light up automatically. I would highly recommend this Barbie Dreamtopia doll for your Barbie and mermaid lover! She’s a beautifully made Barbie doll that will give that special girl in your life hours of entertainment and fun!
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Beautiful doll, button needs redesign!!
My daughter loves this mermaid Barbie. She is absolutely beautiful! We only have one complaint but for a 5 year old this is pretty big. The button to make the lights work is VERY hard to press. It even hurts my adult fingers to press it and my daughter's little fingers can't do it. If the button was easier to press, this doll would be perfect.
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Sorry to hear about that button! It definitely shouldn't be that difficult to push. Our Consumer Services team is happy to help! They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.