Puma Doll Pink Jacket
Product details
Web ID: 70393478 reviews
Mattel you are better than this
The doll is absolutely beautiful, however, the face has several mistakes. The eyes and eyebrows are uneven. The hairline is grossly misprinted. Mattel serious needs to step up its quality control. I Have fashionista dolls that were better made than this doll
face has a big defect
This was a gift for a doll photographer; The doll came with smear on her lipstick and stain on her nose. I can’t give this to my friend because the doll is defected. It is very sad but I have to return and my friend will be without a special gift !! Hello Mattel control department! When will you wake up ??
My Puma doll came in with uneven eyes. O
I bought this doll a few days ago and I am so disappointed that she came in with uneven and wonky eyes! I really like this doll a lot and would like to receive another one, possibly. For $50 plus taxes I expected better. I’ve heard other stories about dolls coming in this same condition.
Recommends this product
Customer review from shop.mattel.com
Response from shop.mattel.com
We are sorry to hear about your experience. Your satisfaction is important to us, and we'd like to help right away. Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Pretty Doll, But
Going from the Sample Photo she is a gorgeous Doll, sadly she's not so when received. Maybe translated to vinyl is what took away from her beautifully defined features shown by Mattel's prototype pictures. Her clothing is nice, though again a bit if cutting corners reigns.
Customer review from shop.mattel.com
Great Addition to my Collection
I purchased this Barbie Doll last month and I Love almost everything about her. The only thing I did not like about this doll is her complexion because it is too Dark and her pouty lips, not as pictured online. I purchased both Dolls because I couldn't decide and I'm glad that I did because the clothes are different.
Recommends this product
Customer review from shop.mattel.com
Great doll, good detail!
This AA Puma Barbie is almost perfect!!! Love the color scheme on the clothes, great stylish box, and beautiful face with gorgeous hair. She's got swagger! She's a modern and fun doll. My only criticism is that the doll's sunglasses in the box are attached on her face. It would have been better to perch them atop her head. Because the shades block her face, I can't make sure that her eye and brow paint are pristine, which are HUGELY important details for a collector.
Recommends this product
Customer review from shop.mattel.com
Outstanding
I normally only collect Disney Store dolls, but when I saw this Puma Barbies sweet face I knew the time had come for me to start collecting Barbie as well. And when she arrived, she was in perfect condition and appeared just like the stock images. For $50, I think this doll is priced fairly. She has fitted clothing with multiple fabric types as well as many cute accessories. I love the bows on her Puma sneakers as well as her ring and sunglasses. Her face and hair are my favorite aspects of the doll. I love her face sculpt and paint. Her hairline is even painted to add to the effect! And I love the pink streaks in her braids. This doll is so adorable. I would personally like to open the box in order to move her sunglasses off her face, but after seeing the previous review I am a little anxious to do that for fear that they will break in half. For now she will stay boxed. :)
Customer review from shop.mattel.com
She didn’t live up to the hype for me
I was soooo excited to get this doll, but when she arrived she fell short. The doll is beautiful and tge outfit is super cute, but the details missed the mark. There is nail polish missing on one hand of the doll, even a tiny bit on the tip of her finger. Then to make matters worse, as I removed it from the package, I noticed the glasses had chips of paint missing and when I touched the glasses, they snapped in half! That’s pretty crazy for a $50 doll! Other than the disappointing cheap accessories, she’s pretty and seems to be well made, it just would’ve been nice if the quality matched the price.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry to hear you had some issues with our PUMA Barbie. Our Consumer Services team would be happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.