Beautyrest BaseLogic Platinum Adjustable Base - King

1.7 (3)
$1,899.00
Size:King
Low Stock
Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.

Product details

Web ID: 20998439

Create a relaxing retreat with the Beautyrest BaseLogic Platinum base. A wireless remote gives you instant access to an amazing array of features, including head and food adjustments, massage, sound and lighting. Memory options let you save your favorite settings.

  • Product Features

    • Compatible with standard bed frames, must remove slats
    • Adjustable clearance from the floor, up to approx. 12"
    • 45° head adjustment, 30° foot adjustment
    • Wireless LCD remote with one-touch zero-gravity and flat presets plus memory options
    • Includes white, pink and brown sound machine with underbed lighting, USB-A and USB-C charging ports, massage option with three presets
    • Approx. 1000 lb. lift capacity
    • Compatible with all Beautyrest mattresses
    • Meets federal fire-safety standards
    • Manufacturer's 20-year limited warranty
    • Request warranty information

  • Product Dimensions

    • Approx. dimensions: 80" x 76" x 16"

  • Materials & Care

    • Imported

  • Shipping & Returns

    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

1.7/5

3 star ratings & reviews

Write a Review
0
0
0
2
1
9 days ago

I can't believe how overpriced and under featured

So when it says dual massage it doesn't mean you have an option for left and right head and foot. You only have the option for head and foot so both sides of the kingbed vibrate. There's a speaker installed but it only plays horrible sounds like an untuned radio, no Bluetooth, no option to add real white noise. There's memory preset but only one, so you can't have more than one memory preset pretty wasteful. The remote is totally dumb there's an LED screen but it doesn't do anything. There is no app that I can find so I have to hang on to an extra thing in my bed in addition to my phone.

Customer review from Serta

26 days ago

Unit Operation

Raising the top of the base and lowering it makes a pop noise like it’s out of line or not in sync

Customer review from Serta

Beautyrest BaseLogic Platinum Adjustable Base - Queen This review is from Beautyrest BaseLogic Platinum Adjustable Base - Queen
4 months ago

Go to Mattress Firm

Ordered a mattress & platinum adjustable base, & received an adjustable base as a free gift. I scheduled delivery on Saturday to avoid taking off work. I received a confirmation call Thursday confirming delivery between 9:15-11:15 AM Saturday. On Saturday morning I received a text message saying my delivery was scheduled for today. After holding myself hostage for 6 hours & speaking with 3 different customer service “supervisors,” I learned that the mattress was not in stock and therefore not on the delivery truck, they did not put the platinum adjustable base on the truck, & once they realized the only item on the truck was the free base, they canceled the delivery without telling me. This customer service experience has been the worst I’ve ever had. Do yourself a favor, call Mattress Firm. They price matched, included the free base, scheduled delivery within 72 hours, & have a personal sales representative located in the U.S. (not overseas like all of Macy’s customer service reps).

Response from Serta Team

Serta Team4 months ago

Hi there, thank you for taking the time to reach out and leave your honest feedback about your mattress. We are sorry to hear about the issues you had regarding delivery. Typically in the event of shipping and delivery issues we would recommend reaching out to your original retailer directly for assistance and they should be able to work to provide updates on the status of your order in case something like this happens, we hope this helps!