CLOSEOUT! BR800 13.5" Medium Pillow Top Mattress- Queen

4.5 (424)
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Product details

Web ID: 9531655
With the introduction of the world's Premier Sleep System, Beautyrest Pocketed Coil springs move individually to support the natural shape of your body, and diffuse movement for an undisturbed rest. Beautyrest leads the way in a wide range of advancements that help you sleep your best.

  • Product Features

    • 800 Pocketed Coil
    • DualCool Technology - AirCool Foam - Gel Memory Foam Lumbar Support
    • 800 Series Beautyrest Pocketed Coil Technology provides flexible support precisely where it is needed and isolates motion between two sleepers.
    • Gel Memory Foam Lumbar Support - support where you need it most.
    • Adjustable Bed Compatible
    • 10 Year Non Prorated Warranty
    • Meets Federal Fire Safety Standard
    • Asian American & Pacific Islander Owned, Woman Owned
    • Request warranty information

  • Materials & Care

    • Spot Clean, Suggested to rotate your mattress every 6-8 months
    • Made in USA and Imported

  • Shipping & Returns

    • This item may not be shipped to P.O.Box, U.S. Virgin Islands, Armed Forces Pacific, Guam, Palau, American Samoa, Marshall Islands, Hawaii, Alaska, Puerto Rico
    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.5/5

424 star ratings, 409 reviews

Write a Review
69.8% of reviews have 5 stars
296
20.8% of reviews have 4 stars
88
3.8% of reviews have 3 stars
16
2.1% of reviews have 2 stars
9
3.5% of reviews have 1 star
15

41 customer images

409 reviews
Geoffrey P
12 days ago

Didn’t last one year

We bought this mattress last November and it is already breaking down. There are large dips where my wife and I sleep. We expected a mattress to last longer than a year.

Customer review from Beautyrest

Response from Beautyrest

Beautyrest Team10 days ago

Hi Geoffrey P, thank you for reaching out and sharing your feedback. We're sorry to hear that your Beautyrest BR800 Medium Pillow Top Mattress may be sagging and is causing discomfort. We always recommend double-checking your Frame & Foundation to ensure there's proper support for your new mattress, but we appreciate your insight, and don't want you to feel stuck with something you don't love. Please reach out to your retailer to open a warranty claim. If you purchased from Beautyrest.com, please reach out to our Customer Service team using warranty@beautyrest.com. Our team is happy to guide you from there!

Huda A
19 days ago

I love it

Great mattress. Very comfortable.

Customer review from Beautyrest

Geoffrey K
24 days ago

Beauty rest mattress

Great comfortable mattress Nice and plush yet very supportive

  • Photo from Geoffrey K

Customer review from Beautyrest

Maryanna P
1 month ago

Side sleeper dream

So comfortable! No more shoulder and hip soreness during night ?

  • Photo from Maryanna P

Customer review from Beautyrest

Curtis P
1 month ago

Lumpy and dips in it

The mattress loses its firmness and gets a dip a large hole in places where you lay and sleep at night

Customer review from Beautyrest

Response from Beautyrest

Customer Service1 month ago

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!

Cindy H
2 months ago

series three plush pillow top

love it so far sleep a lot better

Customer review from Beautyrest

Chickella J
2 months ago

It was very comfortable

I’m disabled so I look for mattress that help with my issues.This one was great however after about five months it was quite lumpy and now my mattress has collapsed on me while my helper eas dressing me,luckily I wasn’t hurt but it was extremely disappointing because I’m due for surgery soon and I’m not sure what I can do for now because I can’t sleep in my bed

Customer review from Beautyrest

Response from Beautyrest

Customer Service1 month ago

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!

Vincent F
2 months ago

Dreamland

Haven't slept on it yet

Customer review from Beautyrest