Kids Stainless Steel Leak-Resistant Lunch Box (Blue)
Product details
Web ID: 12449878Too big and hard to open
Thought it was glued shut i had such a hard time opening it the first time. Also too big for the bentgo lunch bag and that wasn't clear in the description
Customer review from Bentgo
Response from Bentgo
Hi Sonya, Thank you for sharing your feedback. We’re sorry to hear about the difficulty opening your Bentgo Kids Stainless Steel Lunch Box and that the fit with your lunch bag wasn’t as expected. Here’s a quick tip that may help: To close the lid, press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal that keeps the lunch box shut throughout the day. If you’re still having trouble or would like assistance finding a better bag fit, please reach out to us at support@bentgo.com or (714) 668-0300—we’re happy to troubleshoot with you. Thank you, Jessica Bentgo Customer Support
Worth the money. Kids love the personalization
Great lunchbox. Happy I went with the stanless steel so it’s easier to clean. Love the personalization too, worth the money
Recommends this product
Customer review from Bentgo
Not great for 3-4 year olds
My child couldnt close the lid and the return process was not hassle free - would think twice before ordering. . The design was cute and the quality of the stainless steel seemed good
Customer review from Bentgo
Response from Bentgo
Hi jac22, Thank you for sharing your experience. We’re glad to hear you liked the Bentgo Kids Stainless Steel Lunch Box design and quality, but we’re sorry the lid was difficult to close and that the return process wasn’t smooth. Here’s a quick tip that may help with closing: press down on the lid to align it properly with the tray, then click the latches into place for a secure, leak-resistant seal. If you’d like, we can help troubleshoot further or find a lunch box that might be a better fit for your needs. Please reach out to us at support@bentgo.com or (714) 668-0300—we’re happy to assist. Thank you, Jessica Bentgo Customer Support
Peeling paint
I bought this a year a half ago and the pink paint peels off constantly and gets everywhere - it’s very otherwise okay but I don’t want my kids eating paint chips.. so need to replace it unfortunately
Customer review from Bentgo
Response from Bentgo
Hi Ser22, We’re really sorry to hear about the paint peeling on your Bentgo Kids Stainless Steel Lunch Box. That’s definitely not what we want for you or your little ones! Our products are backed by a warranty, and we’d love to help get this sorted out for you. Please feel free to reach out to us anytime at support@bentgo.com or 714-668-0300, and we’ll do our best to find a great solution. Thank you, Jessica Bentgo Customer Support
Hard to Close
I bought the Bentgo stainless steel lunchbox hoping it would be a durable option, but the latches are way too stiff. They’re so hard to close that even I struggle with them — and my son can’t close it at all on his own. That completely defeats the purpose of sending it in his lunch bag. It looks nice, but the design just doesn’t work in real life. Really disappointed, especially for the price.
Customer review from Bentgo
Response from Bentgo
Hi Melissa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Lunch Box latches. We understand how frustrating this must be, and we want to make it right. This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Lunch time
My kids love it! Durable and functional, easy to clean.
Recommends this product
Customer review from Bentgo
Paint Peeling off on the Lid
I bought this a while back through Macys in preparation for my daughter to start preschool in March. It is now Early May, so the lunch box has only been in use for 2 months. We hand wash it during the week and then put it in the dishwasher once on Friday nights (it says dishwasher safe on it). The paint on the lid is already starting to flake and peel off. Aside from this defect, we love this lunch box, and so does our daughter. I just don't love the idea of some paint potentially flaking off into her food. I see that this seems to be an issue with other purchasers as well.
Customer review from Bentgo
Response from Bentgo
Hi Samantha, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Stainless box. We recommend handwashing to preserve. If dishwashing is necessary, we recommend doing so without heat settings. We want to ensure you have the best possible experience, and understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support Customer Service
Color on Top Coming Off
We love this lunch box and purchased it over the summer last year in preparation for our daughter to start preschool this past March (I know it was far in advance, but that's when the back to school sales were happening!). We only started using the lunch box in March and mostly hand wash it - except for once a week when we put it in the dishwasher (it says dishwasher safe on it). The color on top of the lunch box is already peeling off - which definitely should not be happening, especially so soon after beginning to actually use it (it's May right now). Not really sure what to do here, because I don't want bits of purple color flaking off into my kids food. Like I said, we love this lunch box and actually think it's perfect except for the fact that the color is peeling.