Modern Lunch Box
Product details
Web ID: 12317757651 reviews
Good product but not leakproof between compartment
Love the size of the lunchbox and the compartments but they don't seem to be leakproof, which is the primary reason I bought this product. No leaking out of the box as a whole but for example, marinade/salsa liquid easily spilled from one compartment to another, which I wasn't expecting based on the "leakproof design" description - frustrating, as this limits what/how I can pack. The removable divider also isn't leakproof but I wasn't expecting that it would be (not sure if it's supposed to be or not!)
Customer review from Bentgo
Response from Bentgo
Hi sarah, Thank you for sharing your experience with the Bentgo Modern Lunch Box. We’re glad to hear you like the size and compartments, but we’re sorry for the frustration around liquids transferring between sections. The removable divider is only meant to separate dry foods and is not leakproof, so liquids will flow between those sections. For best results, we recommend packing sauces, dressings, or liquids in a separate small container—many customers use our Bentgo Sauce Containers for this purpose. We’d love to help troubleshoot further and make sure your lunch box works as best as possible for your needs. Please feel free to reach out to us at support@bentgo.com or call 714-668-0300, and we’ll be happy to assist. Thank you, Jessica Bentgo Customer Support
Sleek and Sturdy
I love the sleek look of the Bentgo Modern Lunch Box! I haven’t used it yet, but it seems sturdy and well-made
Customer review from Bentgo
Simple y sencillamente me encanto!
Me encanto , súper practica , el color y los espacios son perfectos.
Recommends this product
Customer review from Bentgo
Bentgo Lunch Box
Perfect for portioning my lunches. Great quality. I love the color and modern look.
Recommends this product
Customer review from Bentgo
Beautiful and practical
Beautiful color, durable. Excellent compartment sizes! Highly recommend!
Recommends this product
Customer review from Bentgo
Bentgo Modern Lunch Box
Perfect size for my middle-schooler. I like that there is a removable separator for more versatility. My daughter says it stays cold until lunch time (about 5 hours).
Recommends this product
Customer review from Bentgo
Not so good
I bought the lunchbox in November, and six months later a crack appeared, which has been getting worse. It’s a shame because I am no longer in the USA and cannot go to the store to claim the warranty. :(
Customer review from Bentgo
Response from Bentgo
Hi Soler, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Box cracking. This lunchbox is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Good, but with room for improvement
I like the box in general, I’ve only had two problems with it, and one was fixable so far. The latch popped off, but I was able to reattach, although I worry that having to do this too many times will wear away the plastic that holds the metal rods at the hinge. The bigger problem is that the seal on the lid has started to disintegrate in one area. I have looked for replacement seals for the lid, but can find them nowhere. I bought this in March and it has been my son‘s lunchbox 2-3 days per week since then. I followed the maintenance instructions and hand washed the lid each time. I am filing a warranty claim as it has been under six months. I suppose if the lid gasket seal is not replaceable that that would be an obvious place to improve upon the design; as well as reinforcing the hinge mechanism.
Customer review from Bentgo
Response from Bentgo
Hi Merritt, Thank you for your detailed feedback—we truly appreciate you taking the time to share both what you like and the concerns you’ve experienced with the Bentgo Modern Lunch Box. We're sorry to hear about the issues with the latch and lid seal, especially after following the care instructions closely. We'd love to help get your warranty claim underway and make this right. Please reach out to us at (714) 668-0300 or support@bentgo.com so we can learn more and assist you directly. Your experience and suggestions are valuable, and we’ll be sure to share your design feedback with our team. Thank you, Jessica Bentgo Customer Support