- Fast Set 6' x 20" Round Inflatable Pool
Product Details
Web ID: 13346721Difficult Set up
I bought this pool a couple weeks ago and was super excited to set it up for my granddaughter. Initially it looked to be simple to put together but when building it I found out that was not the case. No matter how much water I added to the pool the sides would not stand up. The sides also seem to be uneven because the water that is in the pool does not seem to be distributed easily. I've never had this much trouble setting up a product that claims to be "fast set up". I would love a refund for the product but it seems like your company doesn't respond well to that. Please do better in your product production so other customers don't have to go through this hassel like me.
Customer review from bestwayusa.com
Response from bestwayusa.com
Hello Wendy, if the water in your pool is pooling to one side and spilling out that indicates that the ground your pool is set up on level ground. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Ok pool bad pump
Pool is good easy set up…. But the ouzo sucks…. Doesn’t work at all…. Needs a better pump system
Customer review from bestwayusa.com
Response from bestwayusa.com
Thank you for your honest review. We're sorry that your pool's pump is not working properly for you. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
bestway pool
top ring won't stay inflated. waste of money. have lIst water two times already!
Customer review from bestwayusa.com
Response from bestwayusa.com
We are sorry this has been your experience with your pool. Please use soapy water to help determine where your top ring is working so you can patch the leak. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
This pool stinks
We bought this a couple weeks. It has collapsed twice for no reason. It’s going back. It cost us a small fortune in water and sewer bills
Customer review from bestwayusa.com
Response from bestwayusa.com
Hello, the main reason for a FastSet pool to drain out like that is if the pool is set up on unlevel ground. Please ensure that your pool is set on level ground. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Sturdy pool great size and height
We bought this 13’ round pool last year, and while last year we had a slight incline (unbeknownst to us) it was lopsided. However, we used it and had fun. My husband made sure that we had a level playing field this year. I want to tell people that even the slightest incline as ours was only about 2”, it will cause serious lopsidedness. This is a very sturdy pool, we cleaned it before it was stored in our garage. It took a couple hours to straighten it while it was filling but it was worth it! I noticed many complained of things that were avoidable. It takes time to do things right.
Recommends this product
Customer review from bestwayusa.com
Leaking pool ring
1st time set up ring leaks, have to blow up every 8 hours. Not happy with this pool !!!
Customer review from bestwayusa.com
Response from bestwayusa.com
We are very sorry that the top ring of your pool is leaking air. You can take soapy water and rub it around the ring to find the leak. You pool set should have come with a repair patch. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Great starter pool
We bought this not expecting much and it is our second year now with this pool. Super easy setup. Absolutely no complaints aside from the fact that 13 feet doesn’t seem to be a standard pool size so it can be a bit challenging finding compatible and affordable covers/solar covers.
Recommends this product
Customer review from bestwayusa.com
It's Fast and Wet
[This review was collected as part of a promotion.] My kids love it and I love the easy set up. It is sturdy and fun for everybody.
Recommends this product
Customer review from bestwayusa.com