CrossWave Pet Pro Plus Multi-Surface Wet Dry Vac | 2305
Product details
Web ID: 8531467The floor machine that does it all!
I’ve only had my Pet Pro for a few days but already know I love it! There’s nothing better than a machine that vacs and mops all in one movement. And cleans itself when done! My floors look great! This machine has made my life easier.
Recommends this product
Customer review from BISSELL Homecare
I would not buy
I was so excited about this wet-dry vacuum and thought it would work best for my house since I have three pets that bring in dirt from outside. The first week, it was okay. I didn't want to admit it was not worth it. The second week, it was still okay, but going into the third and fourth week, I decided I wasn't going to use it anymore because it was more of a hassle to get it to suck up the water. Even when it was on its cleaning cycle, it wouldn't suck up the water. I bought a new filter and brush, thinking they were bad, but I still have nothing. I gave up on it. As much as I loved the idea, it was not worth it. Maybe I received a faulty vacuum. Best of luck to whoever buys this vacuum.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi there. Thanks for sharing your experience—we’re sorry to hear the CrossWave® Pet Pro didn’t perform as expected. It’s a product we’re proud of, especially for pet households, so we’d love the chance to help troubleshoot what might be going on. Please reach out at support.bissell.com—we’re here to help make it right.
I would definitely recommend the Bissell wet/dry v
I use mine for EVERYTHING! as long as you clean the filters (and the rest of the machine) when you are done using it, they last! Super convenient, lightweight, easy to use and clean.. I absolutely LOVE mine. Well worth it.
Recommends this product
Customer review from BISSELL Homecare
Looking for a better version
I bought this mainly for my area rugs. I had tried it on my LVP floor but the it did not cover the whole area of the brush head. At the time, I thought it was because of our old uneven floors. Flash forward a few years later, and I was doing a more thorough cleaning of the system (I also use the self clean function after each use). It was then that I noticed that there are only 2 holes where the cleaner comes out. One on each end. So basically, the only area getting cleaned is the where the end of the machine are. Everything in between stays dirty. Ask this time, I have been overlapping as I make passes but I recently got a new lighter colored rug and I can see where the solution goes and it is not covering all the area that needs to be cleaned. In addition, the area rugs soak up the majority of the solution before it can get sucked back up so there usually is not much dirty solution in the canister.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi BlessedMimi – thank you for your detailed feedback. We’re glad to hear you’ve been using the self-cleaning function regularly and taking great care of your CrossWave® Pet Pro. That said, we’re sorry to hear it hasn’t been delivering the full cleaning coverage you expected, especially on your area rugs and LVP flooring. You’re right—the solution is dispensed from two ports, and overlapping passes can help, but it shouldn’t feel like you’re missing large areas. We’d love to help troubleshoot this further or explore if a different model might better suit your needs. Please reach out to us at support.bissell.com—we’re here to help. Thanks again for sharing your experience—it helps us improve and better serve pet-loving homes like yours.
Surprise gift
I actually own 2 now and love them! I purchased this one as a gift for my mother in law who will be having surgery on her foot next month! She absolutely loves it!
Customer review from BISSELL Homecare
I would buy this again
This is the best machine I have found so far. I have had other wet dry vacs, but the bissell cleans better than any other. Can't thank you enough
Recommends this product
Customer review from BISSELL Homecare
My second crossWave
It is great to use with having 2 cats that are really shedding this time of year.
Recommends this product
Customer review from BISSELL Homecare
Perfect for the home with many dogs.
Super happy with the product! We have three dogs and this helps A LOT with muddy spring weather.
Recommends this product
Customer review from BISSELL Homecare