TurboClean Pet XL Upright Carpet Cleaner
Offers & perks
Product details
Web ID: 19718224152 reviews
Turbo cleaner
Excellent
DO NOT BUY
DONT NOT BUY THE PIECE OF S!! DO NOT WASTE YOUR MONEY!!! I AM SO TIRED OF BUYING THESE VACUUMS FOR THEM NOT TO WORK AFTER 3 USES! I am a die hard bissell fan, I love the products but what really upsets me the most is spending good money on these products for them not to work after a couple uses. I have given up and having to throw away my second PERFECTLY NEW BRAND NEW MACHINES AFTER ONLY A FEW USES IS ABSOLUTELY INSANE ! I refuse to put my money into these machine anymore
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Gina, we're really sorry to hear about your experience with the TurboClean™ Pet XL. We understand how frustrating it is when a machine doesn’t hold up, especially after just a few uses. Please contact our Consumer Care team at 1-800-237-7691 or visit support.bissell.com—we’d like to help make this right.
Absolutely love this machine, clean and dry in 30 minutes
Customer review from BISSELL Homecare
Purchased by mistake
Item returned
Would buy again and will strongly recommend
This is the first product review I have ever written because no other cleaning products have impressed me as much as this one. I have 4 kids and 2 dogs, one of which has a problem holding her bladder. I have tried numerous other cleaners and this one stole the show! It is an amazing product and to think I’m helping pets by using it makes it that much better! Thank you Bissell for saving my rugs, carpets, and our 4 legged friends!
Recommends this product
Customer review from BISSELL Homecare
Suddenly leaks tons of dirty water
I bought this about a month ago. It does a great job of getting stains out of carpet however, at any random moment, the dirty water tank leaks out all over the place. I was mindful that this could happen if it got too full and I was watching and it was about half full, after the first time I was burned, and the machine just blew its load all over my carpet. I don’t trust it. This is awful.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
We’re sorry to hear about the leaking issue, Lish—that’s definitely not what we want to happen during cleaning. If the dirty water tank isn’t seated properly or the rubber gasket isn’t aligned, it can sometimes cause unexpected leaks. Try removing and reseating the tank to ensure everything is secure. If the problem continues, please reach out at support.bissell.com and we’ll help get your machine working reliably again.
I wouldn't buy it again
Y'all are charging too much for this! Cheap plastic product. I can feel water coming out behind the machine as the beater is trying to suck up the water. Totally a rip off.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi MJ. Thanks for your feedback—we’re sorry to hear the TurboClean™ Pet XL didn’t meet your expectations. That’s not the experience we want for our customers, and we understand your frustration with the water leakage and build quality. It sounds like there may be an issue with the clean or dirty water tank seal, or possibly the suction path. We’d love the chance to troubleshoot this with you and see how we can help. Please reach out to our team at support.bissell.com—we’re here to make things right.
never
Two clean water tanks have leaked and I can't get replacement parts.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Denise. We’re sorry to hear about the leaking clean water tanks—that’s definitely not the experience we want for you. It’s frustrating when replacement parts aren’t easy to find, and we’d love to help. Please reach out to our team at support.bissell.com, and we’ll do our best to get you the parts you need or find a solution that works for you. Thanks for bringing this to our attention—we appreciate your feedback.