Countertop Convection Toaster Oven
Product details
Web ID: 6716619Good while it works...
We originally purchased this for our house. When a We needed one at our cabin, we purchased a new one and brought the first one to the cabin. We mainly use bake and toast options. We did notice that the first thing to stop working, or cause problems are the buttons. With a little rocking we can get them to work. When we went to use one the other day and during the preheating we smelt burning, only to look over and there was bright red coming from the inside and smoke was coming out of the front. It appears that only the front bottom heat section was lighting up and ALL the power was going to that one. We only had it at 375, and this has never happened before. We unplugged and let it reset but it did it again once plugged in on both bake and toast. I'm afraid I may have to throw both of them out as I believe this is a fire hazard and I am afraid it will happen to the other unit as well.
Recommends this product
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker Countertop Convection Toaster Oven. I’m sorry to hear of the experience you've had with your oven. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Good unit for the money.
This unit has a multitude of functions but the operation functions are hard to read and would have liked more cooking information in the operation manual.
Recommends this product
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker Countertop Convection Toaster Oven. I'm sorry to hear that you were somewhat disappointed in the design of the lettering, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new oven will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42593856, so I can address any of your concerns.
GOOD TOASTER OVEN
Hard to find a digital toaster over as now days they are also air fryers, which I don't need or want. Ordering this online and it will be my 3rd one. They last about 10 years, just wish it came in black as I don't like stainless steel. Mine just blew out and I really like Black & Decker products, I seem to have pretty good luck with them.
Customer review from blackanddecker.com
Versatile Countertop Oven
I purchased this machine probably 8 years ago to replace a prior Black and Decker that had a similarly long life. The interface isn't flashy, but gosh, this oven is fantastic! We went with this model for the option to use a 12-inch round pan. I have baked cakes in the oven (8-inch layer cakes one layer at a time), and I've used it for casseroles as well. It can handle about half a dozen cookies at a time. I even used this oven when my full-size oven was not available (the range still worked, just no oven), for about a month or two. This is the perfect size for one or two people to use as their main oven. When it finally dies, we will likely replace it with the same model, if not, then certainly a B+D.
Customer review from blackanddecker.com
Perfect size
Received this as a gift today. Looks great perfect size to be able to cook many things. However two things that needs attention. The door has no tension to it so you need to hold on to it otherwise it drops. It should have a tension holder so you could also leave the door open a bit to cool with out leaving it fully open. Also I miss having the hook on the door that catches the rack and helps pull it out a bit. Was afraid my hot pad would hit the heat element and catched on fire. I know it's hard for having the rack hook because of the two levels but would it not work if one side is set for the lower level and the other side higher.
Recommends this product
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker Countertop Convection Toaster Oven. I'm sorry to hear that you were somewhat disappointed in the design of your oven, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new oven will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42436803, so I can address any of your concerns.
Works great BUT....
Love the way the convection crisps everything up. BUT the temperature/timer display stopped working after a couple months so Im basically baking blind with no idea what the temp is and no way to set a timer.
Customer review from blackanddecker.com
Response from blackanddecker.com
Hello Scooby32 and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CTO6335S Countertop Convection Toaster Oven. I would like to assist you with getting in contact with our Customer Service Team that manages this product. We will be reaching out to you at the email address you have provided. Thanks, Roxy BLACK+DECKER
small yet powerful!
Having this convention toaster oven has been a blessing! You can do it all and sits right on your countertop! I made a chicken and it came out so juicy and cooked completely! I have heated frozen foods, I have toasted all types of bread and it all come out delicious! It has so many settings and it's so easy so you cannot mess it up! It also has instructions and suggestions. Great addition to any kitchen!
Recommends this product
Customer review from blackanddeckerappliances.com
My Favorite Appliance
I could not get along without this oven! It is used several times a day in my kitchen. I've stopped using the oven in my stove because this one bakes as well with less heating up of the kitchen plus the size is ideal for a one person household such as mine. It bakes, broils, toasts and more with excellent results. When my last one died after several years I could not order another one just like it fast enough. Love this appliance!
Recommends this product
Customer review from blackanddecker.com