Black and Decker® Helix Performance™ Hand Mixer MX600BT
Product details
Web ID: 7908963Easy clean-up.
Worked great. Looking forward to many years of recipes.
Customer review from blackanddeckerappliances.com
Broke too quickly!!
Worked fine at first, but then it siezed up and broke less than six months after I bought it! Next mixer I get will be Kitchen Aid!!
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for providing your feedback regarding your Black+Decker Performance Helix Premium Hand Mixer. I’m sorry to hear of the experience you've had with your hand mixer. Our team has already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your hand mixer has a three year warranty. Please reply to the email that was sent to you from applicaconsumeraffairs@brandprotectplus.com so that we can better assist you. We look forward to hearing from you.
Mashed Potatoes!
Making mashed potatoes with the helix beater, so I don’t scratch my nonstick potato cookpot.
Recommends this product
Customer review from blackanddeckerappliances.com
Customer
The hand mixer is too light and the plastic beaters need to be replaced with stainless steel.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for providing your feedback regarding your Black+Decker Performance HELIX™ Premium Hand Mixer. I’m sorry to hear that you're somewhat disappointed with the design of your hand mixer, and the beaters. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42560783 so that I may be able to better assist you.
Not impressed
Want to give it five stars but can't due to the way the beaters need to be ejected. My husband even had a hard time rejecting the beaters. Manufacturer's need to keep in mind people may have limited strength issues and where this ejection takes place is beyond convenient. I love the turbo speed. The beaters could be more self cleaning than what they are. I find the beaters leave a significant amount of batter on them.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for your feedback regarding your Black+Decker Performance HELIX™ Premium Hand Mixer. I'm sorry to hear that you're unhappy with the design of your hand mixer. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42555146 so that we may better assist you.
Mixer
I bought it on new years day. Used it to mix waffle batter and works great.
Customer review from blackanddeckerappliances.com
Great features
I bought this early September and used it for the first time September 26th. I works very well and I really like the Turbo button.
Recommends this product
Customer review from blackanddeckerappliances.com
Mixer is good
Good mixer!
Recommends this product