Barista Express Impress Espresso Machine
Product details
Web ID: 16532718Good but not perfect.
Overall, very good. The tamping system is great. There are a couple of issues, though. The hidden tool compartment behind the drip tray is a great idea. Unfortunately it's useless because it fills up with water. I never let the drip tray fill to overflowing so I suspect the tool compartment gets splashes from the steam wand. As per the instruction manual, I let the steam wand run into the tray before inserting it into the milk. This can take up to 20 seconds before the wand stops spurting and spluttering and delivers consistent steam. You have to do this before steaming every jug, not just the first. The other issue is that I've given up pouring 2 cups of espresso at once. The amount poured into each cup is inconsistent. Quite often (but not always) the cup on the left gets a lot of coffee and the one on the right doesn't get enough. Previous machines I've used on the same bench haven't suffered from this problem. So now I always grind and pour one cup at a time, even though it takes a little longer. In the end, however, the machine makes good coffee.
Customer review from breville.com
Amazing machine, highly recommend
I'm excited to use it everyday. I am a newbie when it comes to Espresso and I'm so glad I purchased this machine.
Recommends this product
Customer review from breville.com
Love it
Novice, learning as we go. Loving it so far.
Recommends this product
Customer review from breville.com
Excelent
Excelent produt
Express Imress great Coffee always
We are enjoying our Breville Barista Express Impress Machine immensely. It was supposed to be our Christmas present but we couldn't wait and glad we didn't. We highly recommend it.
Recommends this product
Customer review from breville.com
Outstanding Customer Service RARELY seen!
Debbie in the lake grove store is an asset. She stopped everything she was doing to ensure I was being helped. I was unsure about this machine and she went above and beyond to make sure got the machine i wanted, the price range, the discounts as well. She even INSISTED to carry it to my car, which she did! And the machine was bigger than her!!! I have worked retail before and know this type of service is rare and SO hard to come by these days!! I LOVE the machine it is the best I have ever had! THANK YOU!
Inconsistent production
Very disappointed in machine when it comes to final product. One day works great, then we follow same routine next day and terrible. Not consistent water flow each day through the grinded beans. Would be cheaper to go to local coffee shop and pay then what we are spending on good beans.
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience with the appliance. We do see you were able to contact a representative, and that they are currently assisting you. Thank you for allowing us to look into how we might resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.
Amazing Machine
If you’re considering buying this machine, just do it. Awesome coffee, and really easy to use.
Recommends this product
Customer review from bloomingdales.com