PIXMA G620 Wireless MegaTank Photo All-in-One Printer
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Product details
Web ID: 1816213743 reviews
How many techs does it take to resolve a printer issue
I would not recommend this printer. It took me four 1 1/2 hour phone calls from the day I bought the printer 6/30/25 to 8/25/25 to get the scanner issue resolved, ie, how to use all the scanner options. I use a Mac. I kept getting error "You do not have the required privileges to access the specified folder. Code 9,244,3" "Grant access to the specified folder. code 244" Am pleased issue is resolved but it's a crap shoot getting a knowlegeable Canon tech. I finally lucked out and the tech knew what to do. Canon is a BIG company. The techs shouldn't be shy about asking their sueriors how to resolve an issue.
Customer review from canon.com
A pleasant surprise
For a small, inexpensive photo printer the Pixma G620 does far better then I had expected. Add the tanks rather than cartridges and it is a fine little machine. The biggest negative is its limited paper size, just know that going in.
Recommends this product
Customer review from canon.com
Technical Support
I have one more day to return this printer. The scanner is incompatible with Apple computers. And t's impossible to get Canon technical support. I am going to return and buy an EPSON printer.
Customer review from canon.com
Lacks Practical Design & major Flaw
This item is OK, great specs, but poorly designed and functional flaw. Most people have to place this device in an alcove of other location that makes access to a “Rear Paper Tray” difficult or impossible w/o moving the printer. This is not good for the longevity of the printer or its alignment of the printer head. This is just plain impractical and stupid design IMHO. Also, the scanner function is “slaved” to the print function. If for any reason the printer has an error (head alignment, low ink, malfunction, etc.) the scanner does not work! I understand you need a scanner to print from an original… BUT, many times I just want to scan a doc and digitally save. Because of this “slaved” logic (illogic) coding, I cannot use this fine scanner with all its high specs if the printer doesn’t work!!! …when I do not need to print! This too is not a good logical feature and just plain stupid design. If it were not for its good specs and excellent photo printing I would have given it a 1-. This “plain Jane” all-in-one lacks good design and practical functionality in many areas. The concept and specs deserve better. Beware before you buy.
Customer review from canon.com
Bad
Do not buy this. Print heads dry up too quickly and Canon is "out of supply" replacements.
Customer review from canon.com
Engineering/design needs improvement
We needed a new printer as our old printer of a different manufacturer had errors that could not be cleared. This was primarily for my wife. Her friend had excellent results with her color photography (we saw her prints displayed) and they both make cards. I need a printer to copy and or print articles and pamphlets. My biggest issues are that this printer cannot duplicate colors accurately, especially yellow. We sent color samples to her friend and her printer would not accurately duplicate those colors either, getting the same results as us. My other objection is that the little LED screen is so small, .5" x 1.75", and dark that I have to get my eyeball about 4" away from the screen. That design decision is intolerable. Printing text could be darker and faster but this is a photo printer and the slower speed is understandable. Printing duplex entails the printer printing all the odd pages first and then putting them in the document feeder and printing the even numbered pages. Copying duplex entails reinserting the page in the tray to print the other side. It pretty much fits my wife's needs but not mine. I do like the tanks for the colors. Great job! No operating manual was included, well, because it is a couple hundred pages long and they weren't going to pay for that. It is available on the web site.
Recommends this product
Customer review from canon.com
Love Having Six Ink Tanks, but Why No Mac Support?????
I love having six big ink tanks, but the lack of Mac driver support is baffling. On a Mac, because Canon does not provide a printer driver, your only option is to let the printer control colors. You cannot use the ICC color profiles provided by the paper manufacturer. So far, this is working OK for me, perhaps because my Benq monitor is factory-certified for color accuracy. But come on, Canon! Provide a print driver for all the photographers who use your printers with Macs!!!!!
Recommends this product
Customer review from canon.com
Doesn't stay connected to wi-fi and can't get it connected again
When I first installed the G620 printer it worked fine but the UI is very small font and difficult to use. After a few weeks I started getting connection errors and it wouldn't print, probably about 1/2 the time. Now it just is offline and I can't get it back on Wi-Fi. Tried troubleshooting tips. I may just throw this out and buy an HP.
Customer review from canon.com