Carena Fabric Sectional Collection, Created for Macy's
Product details
Web ID: 4872249We love it
We bought this product for our living room. It looks amazing, sits great and we were able to make it fit nicely in our room with all the pieces macys offered in stock. It also fit perfectly into our budget. Cushions started out a bit firm at first but it softened up a little and sat perfectly after a few weeks of use. We are still loving this sectional and would defiantly recommend it to anyone!
Love, love, love!!!
We received our sectional yesterday, and it was EXACTLY what we wanted. The 2 gentlemen, Manuel and Jose, that delivered it were very courteous, and they even covered our doorway with furniture blankets to prevent any damage to our home. The sofa itself is extremely comfortable - firm, but not hard - and the fabric (we chose Triumph Granite) has a tight, thick weave, which looks like it will hold up well over time. We preferred the straight weave of the Triumph fabric over the herringbone pattern of the Amalfi fabric, even though the Amalfi was slightly softer. We also went with the Worry No More plan, just in case anything happens to the sofa. With 2 young kids, it was worth the peace of mind to add this.
Too early to tell
I just received the apartment sofa and right arm sectional. I agree, the cushions are hard but my main complain is that you cannot connect the sections together. So on tile floor, the sections slip apart and anyone sitting in the middle can fall. My 5 year old daughter, slipped in between and the sections moved apart an she fell. Mind you, she weighs 55lbs. I can only imagine what will happen with someone weighing more then her. Has anyone experienced this? Is there a way to tie them together?
BIG MISTAKE
VERY DISAPPOINTED - EXPECTED MACY'S TO SELL BETTER QUALITY.
Response from Macy's
Dear Valued Customer: Thank you for your feedback on the Carena Sectional you purchased. Please send an email to MCHDCustomerResolution@macys.com with your order details so that we can research your order. We look forward to serving you. Sincerely, Macy’s Customer Service
Looks nice. So? Uncomfortably Firm. Just Hate it.
This couch seemed nice in the store but it is SO uncomfortable that we fight over who HAS to sit on it rather than a chair. The cushions are SO hard and uncomfortable. My only thought is that after the complaints about it turning lumpy, they went to the opposite extreme and made it TOO firm. So firm in fact that you sort of lean down into the crack if you get stuck there. Liked the looks. Buy the Radley. Had that before and it was terrific! I notice guests shifting on this. My first horrible furniture purchase at Macy’s.
Response from Macy's
Dear Valued Customer: Thank you for your feedback on the Carena Sectional you purchased. If you have any questions, please send an email to MCHDCustomerResolution@macys.com with your order details so that we can research your order. We look forward to serving you. Sincerely, Macy’s Customer Service
So comfy!
This couch fits perfectly in our loft area and has more than enough space for me, my large dog, and my husband...with room to spare! We have the chase lounge on one end and the cuddle corner on the other with a small sofa in between. Super comfortable and the grey patterned look goes well with any color we pair with!
Love my sofa
This sofa is what I was looking for wish I could add a pic.
Just What the Doctor Ordered
I am so pleased with my recent purchase of the Carena!. As someone who suffers with chronic lower back pain, this sectional has been an absolute dream. Just the right amount of firmness while still being comfortable.