Celestial Kid's 5-Drawer Chest
Product details
Web ID: 1670296Just a few years of life
I purchased this furniture and it’s very pretty. A few things to note: -I can’t find any childproof item to keep drawers shut because of the way it is designed. -the paint chips after a few years and it’s not covered by Worry No More. -the handles broke after a few years. Hardwares are not covered by Worry No More
Response from Macy's
Dear Valued Customer: Thank you for your feedback on the Celestial Kids 5-Drawer Chest you purchased. Please send an email to MCHDCustomerResolution@macys.com with your order details so that we can research your order. We look forward to serving you. Sincerely, Macy’s Customer Service
pull handles broke within 6 months of purchase
This is a really cute drawer. However, within half a year of the purchase, 3 out of 6 pull handles broke already. I called Macy's, and they mailed me a few new handles in a few weeks. The unbroken ones and the replaced one did not last long. 3 of them broke again within another 1 or 2 months, so I called Macy's again. This time, they told me they would mail a few more handles but I never received them. Now, this cute dresser looks really ugly with a few missing handles and the dark circles from the broken handles. Very upset about the poor quality of handles and Macy's customer service.
Response from Macy's
Dear Valued Customer: Thank you for your feedback on the Celestial Kids 5-Drawer Chest you purchased. Please send an email to MCHDCustomerResolution@macys.com with your order details so that we can research your order. We look forward to serving you. Sincerely, Macy’s Customer Service
Average set
The knobs you have to be careful with, they will easily fall off or loosen up. Otherwise it is a nice dresser. I have the queen bed and the embroidery is glued on. The wood pieces that hold the mattress have screws that go into the bed, and those get stripped easy. For how much you pay it is average quality. but a beautiful looking set
Knobs breaking and stripping
This piece looks great, however we are almost at the two year mark and the knobs are stripping and falling off and one even snapped right off the base! We got the whole set and while it looks nice, it feels like fake wood, the detailing on the trundle bed (which was probably just glued on) is starting to crack. For what I paid for the entire set, I am disappointed. Just emailed Macys and hopefully they will send me new knobs for the dresser!