Continuous Support Extra Firm Density Pillows, Created for Macy's
Product details
Web ID: 1218496192 reviews
Very disappointed, I was delivered used pillows
I am writing to express my disappointment regarding an order I placed recently for pillows through the Macy’s website. Last year, I purchased pillows from Macy’s in-store, and my husband and I both loved them for their comfort. Because of that positive experience, I decided to order the same pillows online this year as a gift for my husband. However, when the package arrived and my husband put the pillows into pillowcases, I immediately noticed something was wrong. The pillows looked uneven, one appeared very flat as if it had already been heavily used, and when I removed the cases, I saw the yellow stains and markings on both pillows. These were not just slightly defective items—they appeared to be previously used pillows, which is both unsanitary and unacceptable. I felt very upset and disappointed by this experience. I trusted Macy’s quality, which is why I chose to buy again, but receiving used pillows is extremely concerning.
In love!
Worth every penny!
Recommends this product
great pillow
Great pillow. It has a lot of “rebound” unlike feather pillows which just collapse.
Recommends this product
Soft but firm
Perfect pillow doesn’t go flat
Recommends this product
Good sleeper
This is the perfect extra firm pillow.im a side sleeper and it is perfect for me.i always buy my pillows from charter club at macys.you will not be disappointed!
Recommends this product
Love them
Best sheets ever
Recommends this product
This is the pillow to get!
So far I'm loving this pillow. It's supportive whether you sleep on your side or back, worth buying again! 🤑
Nice and firm
I am a side sleeper and this pillow is great for my neck and back.
Recommends this product