Cistella 86" Fabric Sofa, Created for Macy's
Product details
Web ID: 6829634Subpar fabric wears terribly 2 stars
Looks great at first...however, the fabric looks awful after only a few months of normal use. Adults only, no pets and the cushions look as though they are years old, Definitely not furniture grade fabric. Such a disappointment.
In general a good buy
A good quality couch. We want a couch with firm cushion and thick arm rest, so this fits the bill. The only complaint is that the cushion fabric does wrinkle up after several months of use. The real fabric color is lighter than the photo.
Great sofas at reasonable price
I am surprised at some of the negative reviews. Saw this sofa in a Macy’s ad and like it. Local stores never got it. I ordered it and was told to try it as it came off the truck. I ordered 2 sofas. Delivery found one had a broken leg. We’ve had the sofas since early September 2019 and we are happy with the comfort, the fabric. Cats scratch and the fabric is fine. Ours are grey. Stays very clean.
Issue with fabric causes pilling and cheap look
Overall look of the sofas appears nice, but after only a few months, the cushions on both sofas developed a pilling issue. This makes the sofas look old and used after only normal use for a few months. I would not buy these again. A
Response from Macy's
Dear Valued Customer: Thank you for your feedback on the Cistella Fabric Sofa you purchased. Learning your experience helps us make improvements. Sincerely, Macy’s Customer Service
Buyer Beware
I purchased this couch in Feb, it was delivered in March. Now, it's September and it looks awful. The fabric literally is disintegrating?! Obviously, not furniture grade upholstery. Further, Macy's has informed me that no action will be taken as it is NOT a manufacturer defect. I have never needed to reupholster a 6-month-old couch, so this is a new one for me. Buyer beware, this purchase will leave you pulling your hair out!
Bright and comfortable
This sofa is cushy but still firm to support you. I love the yellow color. It is more of a muted yellow but still adds a nice pop of color without being too loud. We love it!!