CLOSEOUT! Ainsley 3-Pc. Fabric Chaise Sectional with 6 Throw Pillows, Created for Macy's

3.3 (18)
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Product details

Web ID: 3056741
The luxurious comfort experience is achieved with its plush and overstuffed feather-blend seat cushions. The appearance of the handcrafted tailoring is designed to showcase the abundance of the quality materials and will relax as it's enjoyed.
  • Product Features

    • Detachable cushions and legs
    • 1.8 density foam core encased by reversible & channeled down-proof ticking envelope
    • Right arm facing means that when you are facing the sofa (not when sitting on it), the chaise is on your right; Left arm facing means that the chaise is on your left.
    • Due to the oversized measurements, please make sure to measure your living, entrance, and elevator spaces to minimize any delivery issues. Please call our toll free # for more details and to see if measuring services are available in your area.
    • Created for Macy's
    • This item cannot be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, the Pacific Islands, Palau, Puerto Rico, U.S. Virgin Islands, P.O. boxes, or APOs
    • Request warranty information
  • Materials & Care

    • All wood frame, hardwood and softwood, corner blocked and glued with legs in black finish; Polypropylene upholstery
    • Made in USA
  • Shipping & Returns

    • This item may not be shipped to P.O.Box, American Samoa, Puerto Rico, Marshall Islands, Palau, Guam, U.S. Virgin Islands, Armed Forces Pacific, Hawaii, Alaska and El Paso, TX.
    • Please note: our standard shipping and return policies do not apply to furniture. For more information, call 1-800-BUY-MACY.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.3/5

18 star ratings & reviews

Write a Review
38.9% of reviews have 5 stars
7
11.1% of reviews have 4 stars
2
16.7% of reviews have 3 stars
3
11.1% of reviews have 2 stars
2
22.2% of reviews have 1 star
4

1 customer image

18 reviews
Luckygirl
7 years ago
Where did you purchase this item?In-store
Is this the first time you purchased this product?Yes
Did you read product reviews online before purchasing this item?Yes
This item is for your:House
What is your gender?Female
How often do you shop at macys.com?Occasionally
What is your age?40-49

We love it!!!

After trying to find the right sectional for our home at different stores We finally found it at Macy’s . So comfortable and looks great . I know a couple reviews mentioned that feathers are coming out of the pillows and it’s true here and there you will find one but it is made with feathers. But since we got our at a stone color you can hardly tell. We got told that it will take 6-8 weeks to receive the sectional actually took 1 week :). But I definitely would recommend to find a Macy’s store to buy this item because of the measurements . We needed a left facing L shape and wanted the couch section with 3 seats but not sure if this would be to big for our wall. So we talked to the sales associate and she found a great solution for us. Also 5 stars for the delivery crew

Toya
7 years ago
Where did you purchase this item?In-store
Is this the first time you purchased this product?Yes
Did you read product reviews online before purchasing this item?No
This item is for your:House
What is your gender?Female
How often do you shop at macys.com?Frequently
What is your age?30-39

Extremely satisfied

I have had the couch for 2+ years and have moved it once. I have loved it from the start. All my friends and family compliment the look and comfortableness of the couch . It is plush with out being too soft or too firm. Oftentimes, I fall asleep on the couch because its so comfortable. It held up nicely when being moved to storage for 4 months and then moved into my new home.

Mega
7 years ago

Very Disappointing

So we purchased this sofa months backs . Right away I could tell it was poorly made . Although SUPER comfortable the fabric shifts on the cushions . Especial the chase . And there was a big seem running across my chase . Like a quarter the way down . I said this can’t be .. they would let this leave the factory like this and hope no one noticed ? It looks like they didn’t cut the fabric long enough to cover the length of the chase so they sewed two pieces together . The seem is really absurd . Also one of the cushions is extremely softer then the others and when you sit on it you actually sink below the other cushion . After calling about these problems a furniture specialist came out to examine these problems . They sent me a new cover for the chase and a new cushion . They said they would be back to put them on , I’m sure as heck not going to do it , and haven’t heard from them since they were delivered. Also regarding the chase there in nothing to secure the bottom so it’s moves

Review13
7 years ago
Is this the first time you purchased this product?Yes

Horrible couch!

We loved the way this couch looked at the store and were surprised by so many negative reviews. We decided to purchase anyways and regret it as we realize all the negative reviews are 100% correct. Coushins constantly slide out and become SO FLAT. It is hard and not comfortable to sit on at all. Really regret buying this couch and unfortunately we’re stuck with it. Don’t waste your money on this couch.

HMAley
7 years ago
Where did you purchase this item?In-store
Is this the first time you purchased this product?Yes
Did you read product reviews online before purchasing this item?Yes
This item is for your:House
What is your gender?Female
How often do you shop at macys.com?Occasionally
What is your age?18-24

Love it!

I bought this about 8 months ago, and I love it! It’s deep and plush. It catches you perfectly! I recommend if you less firm. I got the charcoal and the color is a fantastic grey with some tan/gold weaving. The fabric is durable yet soft. The only pitfall is that the feathers seem to be coming out of the pillows and cushions. I worry it will lose too much over time. Anyone have any suggestions?

Amanda20
7 years ago
What is your gender?Female
What is your age?40-49
How often do you shop at macys.com?Frequently

Disappointing

We purchased this sectional to replace our old Ainsley sectional that we loved but was over 10 years old. Likes: style and color is nice (Sugarshack) and size is large and fits our living room perfectly. Dislikes: It was delivered with a damaged foot and it took 6 months for a replacement, It is not comfortable due to stiffness of fabric and the cushions have not worn well over the past year- They are rippled with excessive feathers coming through. I wouldn’t purchase again.

Response from Macy's

Furniture7 years ago

Dear Valued Customer: Thank you for your recent review of the Ainsley 3-Pc. Fabric Chaise Sectional with 6 Throw Pillows Created for Macys you purchased. We’re sorry to hear about your experience. Please email customerquestions@macys.com and someone from our Customer Service team will be in touch with you soon.

Michelle
7 years ago
Where did you purchase this item?In-store
Is this the first time you purchased this product?Yes
Did you read product reviews online before purchasing this item?No
This item is for your:House
What is your gender?Female
How often do you shop at macys.com?Occasionally
What is your age?25-29

Worth the value!!

This couch is worth the money! We've had our couch for 10 months now and it's the most comfortable couch ever! The corner cushion is obviously the best spot. We had to have them take one section back, because we needed the bigger section to fill the room. Everyone who comes over loves the color and always say how comfortable it is! We got the linen its beautiful!

Mariella
7 years ago
Where did you purchase this item?In-store
Is this the first time you purchased this product?Yes
Did you read product reviews online before purchasing this item?No
This item is for your:Appartment
What is your gender?Female
How often do you shop at macys.com?Frequently
What is your age?50-60

Beautiful , Comfortable and very well made Sofa !

Bought the complete sectional. Love it ! It is very well made and very comfortable . Ordered the Sugarshack Ivory color which is beautiful, fabric is fresh. Recommend it !