CLOSEOUT! BR800 12" Medium Firm Mattress - California King

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Product details

Web ID: 8458648

The BR-800 12" Medium Firm Mattress by Beautyrest provides flexible support where needed, isolates motion and offers cooling comfort throughout the night with its use of Pocketed Coil® Technology and AirCool® Foam.

  • Product Features

    • Mattress height approx. 12"
    • Coil count: 1117
    • Box spring sold separately
    • Top type: Tight top
    • DualCool™ Technology
    • AirCool® Foam
    • Plush Comfort Foam
    • Pocketed Coil®
    • Compatible with an adjustable bed
    • Warranty: 10-year non-prorated
    • Meets federal fire retardant safety standard
    • Please allow your body to adjust to your new sleep set. If you are not satisfied, please contact Macy's Customer Service (1-888-822-6229) within 120 days to schedule a one-time reselection or return. The reselection must be scheduled within 14 days.
    • This box spring arrives in two pieces. Split box springs make it easier to maneuver through narrow stairwells, elevators and door frames.
    • California King Bed: A bed that is 4" longer and 4" narrower than traditional king beds
    • Made in the USA of imported and domestic parts
    • Asian American & Pacific Islander Owned, Woman Owned
    • Furniture & Mattress Delivery, Returns & Services
    • Request warranty information
  • Materials & Care

    • Made in USA and Imported
  • Shipping & Returns

    • This item may not be shipped to P.O.Box, Guam, Alaska, Puerto Rico, Marshall Islands, U.S. Virgin Islands, Armed Forces Pacific, Palau, American Samoa, Hawaii
    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4/5

596 star ratings, 511 reviews

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511 reviews
17 days ago

Lovely

Great mattress my grandkids love to come sleepover

Customer review from Beautyrest

19 days ago

Dimensions

Great mattress overall. But, there is an inconvenience when we finally got a bed frame for the mattress. We thought the bed frame was the wrong size, until we measured the mattress itself and it turns out its 52"x72".

Customer review from Beautyrest

Response from Beautyrest

Customer Service15 days ago

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The dimension issue you are describing does not sound normal and if they are more than an inch out of spec, this would be considered a warranty issue. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!

1 month ago

Great sleeping

Very comfortable

Customer review from Beautyrest

2 months ago

No support after 10 uses

We bought this matches for our vacation home. It has only been slept on maybe 10 times and the half of the mattress that was used is completely soft and has no support. The other half that was not used still has excellent support. We rotated the mattress, but we suspect we’re only gonna get 10 more uses out of it and then the whole mattress is garbage. I’m hoping that we can get this mattress replaced or a refund.

Customer review from Beautyrest

Response from Beautyrest

Beautyrest Team24 days ago

Hi Alexandrina S, thank you for sharing your experience with your Beautyrest BR800 mattress! We're sorry to hear that your mattress is not providing support, causing discomfort. Typically, your mattress comes with a 10-year limited warranty, and we recommend reaching out to your retailer and starting the warranty process. If you purchased from Beautyrest.com, feel free to reach out to support@beautyrest.com, and our team can guide you from there! It may be best to ensure your frame is providing proper support as well. We hope this leads to a swift resolution, let us know if we can assist moving forward!

2 months ago

Great!

Amazing matteess

Customer review from Beautyrest

2 months ago

Should have done this sooner

Sleeps good and very quiet foundation

Customer review from Beautyrest

3 months ago

New bed

Comfy supportive

Customer review from Beautyrest

3 months ago

BR800 12” medium

Not very comfy & when rolling over makes squeaky noise ?. Purchased 4/26/2025

Customer review from Beautyrest

Response from Beautyrest

Customer Service22 days ago

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!