CLOSEOUT! BR800 12" Medium Firm Mattress - California King
Product details
Web ID: 8458648511 reviews
Lovely
Great mattress my grandkids love to come sleepover
Customer review from Beautyrest
Dimensions
Great mattress overall. But, there is an inconvenience when we finally got a bed frame for the mattress. We thought the bed frame was the wrong size, until we measured the mattress itself and it turns out its 52"x72".
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The dimension issue you are describing does not sound normal and if they are more than an inch out of spec, this would be considered a warranty issue. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
Great sleeping
Very comfortable
Customer review from Beautyrest
No support after 10 uses
We bought this matches for our vacation home. It has only been slept on maybe 10 times and the half of the mattress that was used is completely soft and has no support. The other half that was not used still has excellent support. We rotated the mattress, but we suspect we’re only gonna get 10 more uses out of it and then the whole mattress is garbage. I’m hoping that we can get this mattress replaced or a refund.
Customer review from Beautyrest
Response from Beautyrest
Hi Alexandrina S, thank you for sharing your experience with your Beautyrest BR800 mattress! We're sorry to hear that your mattress is not providing support, causing discomfort. Typically, your mattress comes with a 10-year limited warranty, and we recommend reaching out to your retailer and starting the warranty process. If you purchased from Beautyrest.com, feel free to reach out to support@beautyrest.com, and our team can guide you from there! It may be best to ensure your frame is providing proper support as well. We hope this leads to a swift resolution, let us know if we can assist moving forward!
Great!
Amazing matteess
Customer review from Beautyrest
Should have done this sooner
Sleeps good and very quiet foundation
Customer review from Beautyrest
New bed
Comfy supportive
Customer review from Beautyrest
BR800 12” medium
Not very comfy & when rolling over makes squeaky noise ?. Purchased 4/26/2025
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!