CLOSEOUT! BR800 13.5" Medium Pillow Top Mattress- Full
Product details
Web ID: 9531654Didn’t last one year
We bought this mattress last November and it is already breaking down. There are large dips where my wife and I sleep. We expected a mattress to last longer than a year.
Customer review from Beautyrest
Response from Beautyrest
Hi Geoffrey P, thank you for reaching out and sharing your feedback. We're sorry to hear that your Beautyrest BR800 Medium Pillow Top Mattress may be sagging and is causing discomfort. We always recommend double-checking your Frame & Foundation to ensure there's proper support for your new mattress, but we appreciate your insight, and don't want you to feel stuck with something you don't love. Please reach out to your retailer to open a warranty claim. If you purchased from Beautyrest.com, please reach out to our Customer Service team using warranty@beautyrest.com. Our team is happy to guide you from there!
Firm so far
the mattress has given us the support we have needed so far
Customer review from Beautyrest
Very nice
It’s comfy. Firm and soft at the same time. I love it
Customer review from Beautyrest
I love it
Great mattress. Very comfortable.
Customer review from Beautyrest
BR800
Great for sleep very comfortable
Customer review from Beautyrest
Exceptional Mattress
This is a replacement purchase for the previously owned Beautyrest BR800 Firm mattress that many family members and other guest have stated they really liked the mattress and experienced some of the best sleep they have had. I’ve even slept on it for a few weeks just to see if I would have the same sentiments they expressed. I have to report that I did. I was so happy to be able to purchase another one of the same mattress.
Customer review from Beautyrest
Beauty rest mattress
Great comfortable mattress Nice and plush yet very supportive
Customer review from Beautyrest
Bad mattresses
Sinking and sagging
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!