Have had this for 3+ years, and, while it works well, the hose flexes enough when you use the attachments to cut off suction at the bend, something the older Dyson we had did not do. It does NOT come with a floor attachment, so if you need a lower profile or easier to maneuver wand attachment, it is extra, and is a bit flimsy and hard to control.... again, not as good as the earlier Dyson we had. Finally, this one is supposed to do just fine without having cleanable filters, but it gets pretty filthy, smells like old dog (we have a few of those around, but this smells worse than any of them) and there is no way to clean all of the odor out of the machine, since you can only wipe out the canister, and there are no filters that can be washed, plus the turbine is not supposed to be submersible. It also does not handle small sticks, in case one gets sucked up inadvertently. Mine just went into overheating (I am presuming) and shut off, right before company was due, which is why I'm here, looking for solutions. I cleared the clog (small stick was lodged at the bend into the intake at the ball, collecting other material) and I'm hoping that it will work again, after it cools down, but 30 minutes later, no go. All in all, I appreciate Dyson technology, but wish I hadn't purchased this unit, it seems a significant step back in design awareness. I see that the new Cinetic Balls now feature a washable filter again, so maybe Dyson received enough complaints to re-think their approach. A newer model may be fine, but these flaws I've outlined are frustrating, given the cost and my previous experience with earlier models.