CLOSEOUT! Natural Comfort 3" Memory Foam Topper, Full, Exclusively at Macy’s
Product details
Web ID: 14043025Good might sleep
Great product
Recommends this product
Intellisleep
My back never felt any better I am getting The sleep thst I needed finally
Recommends this product
Need a wueen
It’s amazing but I ordered the wrong size. May I bring it back to a macys to return and order a queen size?
Recommends this product
memory topper
I purchased this memory topper for my grandson. He was so excited and that his bed was so soft.
Recommends this product
Not worth it
The mattress topper is constantly shifting and I have to get out of bed to adjust it. Complete waste of my money. Every week I have to flip it because it molds so quickly and I’m afraid it’s going out to wear out soon.
Response from CustomerCareSpecialist
We regret that the IntelliSLEEP Natural Comfort 3" Memory Foam Topper did not meet your expectations. Please contact our Consumer Care Department to discuss a possible solution or advice on what may help meet your needs on a future purchase customerservice@sinomax-usa.com
Strong chemical odor made me nauseous
I got this to put on top of an uncomfortable mattress on a pull-out couch when a friend stayed with me. I haven't tried it myself yet but she indicated that it was comfortable. But the chemical smell when this thing came out of the packaging was truly overwhelming. I had it draped over the cooffee table and a chair across my living room for two days to air it out with all the windows wide open and fans going, and the smell was still enough to make me feel nauseous. Weeks later it is still rolled in my laundry room, which also has a vent, and the smell has just now dissipated enough that I can put it in a storage bag for the next time someone comes over. I wouldn't be surprised though if the smell was overwhelming again the next time I take it out of the storage bag.
Response from CustomerCareSpecialist
What that smell is, is an amplified smell of new Polyurethane foam. Polyurethane is a polymer composed of organic units joined by carbamate (urethane) links, and is not made of any dangerous compounds. It is nontoxic and nonharmful and will dissipate with usage. That smell unfortunately can come with any memory foam product by any manufacture.
All our products are Certi-Pur certified and you can find our company name listed on their site. All our products must meet their standards before anything can hit the shelves.
Only airing out will only partially help the smell go away. We also recommend compression of the product. When memory foam is made, it rises and cures just as bread would, and gets little air pocket bubbles. Those bubbles inside are holding in the smell. With compression or sitting on, using, or massaging it will speed up the process of the smell escaping and going away.
It is also safe to use a Febreze spray for Lysol aerosol can, to help alleviate some of the smell.
A protector is fine to use, but it may only trap the smell inside as it is pushed out with use, and no air flow to the product will not allow you to feel the cooling aspect.
We regret that the IntelliSLEEP Natural Comfort 3" Memory Foam Topper did not meet your expectations. Please contact our Consumer Care Department to discuss a possible solution or advice on what may help meet your needs on a future purchase customerservice@sinomax-usa.com
topper
I fell in love with my topper. I've have so many of them but this one i think is the best!!!
Recommends this product
Response from CustomerCareSpecialist
Thank you for your review! Your feedback is very important to us and appreciated. If you ever have any questions for us, please e-mail to customerservice@sinomax-usa.com
It'll work
I researched a topper for months. I settled on this one. I was so excited, got it home, placed the cover on my bed and while unzipping the cover, the pull broke off in my hands. Was still able to unzip, but barely. The rest went well. I don't have any heat issues and have tried several types of sheets from the cotton to the cheap microfiber aka polyester. The only problem I have is the pad has to be readjusted daily as it does move across my mattress.
Recommends this product
Response from CustomerCareSpecialist
We regret to hear that the IntelliSLEEP Natural Comfort 3" Memory Foam Topper did not meet your expectations. Please contact our Consumer Care Department to discuss a possible solution for a more suitable sleep solution customerservice@sinomax-usa.com