CLOSEOUT! Kelly Ripa Home Hayley Bedroom Furniture Collection
Product details
Web ID: 2831455Don't buy. Very poor quality
I purchased the Kelly Ripa dresser, nightstand and queen bed a little over a year ago. The bed was delivered but with serious defects. Macy's replaced. I had considered purchasing an additional nightstand and the tall dresser. However, I just noticed this weekend two of the dresser drawers sides are apparently cardboard veneer and are bulging and separating from the drawers. When calling Macy's customer service to report my concerns I was told it is out of warranty and I should have purchased the additional warranty. I did not buy the warranty because I have never had problems caring for my quality furniture. This is no exception. Sadly, I understand now why so many Macy's stores are closing as they no longer offer exceptional merchandise, service and refuse to stand behind their products. This is clearly the worst purchase I have ever made and will never consider another purchase with Macy's.
Love it!
So happy with my new bedroom set. Modern and elegant yet simple, lots of drawer space, round smooth edges and I love the neutral gray color. Great experience with my Macy's sales reps and the delivery team. This was my first furniture purchase, and I will definitely return!
Response from The Macy's Team
Dear Valued Customer, Thank you for your recent feedback on your purchase of the Kelly Ripa Home Hayley Bedroom Furniture Collection. We are very happy that you enjoyed the color, style and functionality of the collection. As well as our 5-star delivery service. Be sure to check back and check out our latest looks for every room. We look forward to serving you! Sincerely, Macy's Customer Service