CLOSEOUT! Sleep True Dunesbury II 5" Firm Mattress- Queen

3.6 (29)
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Product details

Web ID: 11522411
The SleepTrue Dunesbury II mattress features Serta PillowSoft® foam layered over Serta's time-tested support core for a durable mattress that's as comfortable on your body as it is on your bank account.

  • Product Features

    • Serta® Foam Support Core This foam support system was designed for all-over body support and long-lasting comfort
    • Serta® PillowSoft® Foam A special extra-soft foam that gently hugs your body in a comfortable embrace
    • 1 year warranty
    • Woman Owned
    • Request warranty information

  • Materials & Care

    • 61% polyester, 39% polypropylene
    • Spot clean
    • Made in USA

  • Shipping & Returns

    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.6/5

29 star ratings, 18 reviews

Write a Review
51.7% of reviews have 5 stars
15
10.3% of reviews have 4 stars
3
3.4% of reviews have 3 stars
1
13.8% of reviews have 2 stars
4
20.7% of reviews have 1 star
6
18 reviews
Dan B
6 months ago

Uneven & Lumpy

Not firm, uneven & lumpy

Customer review from Serta

Sherwin B
7 months ago

Great quality

Serta always give good quality and comfort. The beds are sturdy and like to move around.

Customer review from Serta

Robert B
8 months ago

Great mattress for the price!

Quality mattress at a very competitive price. Very comfortable.

Customer review from Serta

Tasha B
10 months ago

It's feel comfortable

It's really comfy

Customer review from Serta

Daria
1 year ago
from Brooklyn
Verified PurchaserYes

Cheap stuff

Definitely not what I expected!!! Poor quality

Response from Macy's

Serta Team1 year ago

Hi Daria. Thank you for reaching out and sharing your experience, we're sorry to hear that your new Serta Sleep True Dunesbury is not what you expected. While we understand this may not be ideal, we encourage you to reach out to Macy's Customer Service Team at (800) 289-6229 to see what your return/refund policy entails. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Shannon
1 year ago
Verified PurchaserYes

Review

The mattress does feel a little thin but we needed a thin mattress to fit a loft bed. It works fine for my kid but I wouldn't want to sleep on it. But I'm not sure with a mattress this thin if it could be something comfortable for an adult.

H
1 year ago

Very Average

I didn't expect much from this mattress when I was buying it. I've got what I paid for! It is a very average mattress for the guest-room's bunk bed.

Response from Macy's

Serta Team1 year ago

Hi there! Thank you for reaching out and sharing your feedback, your insight is valuable as we strive to improve our products! We're sorry that your new Serta Sleep True Mattress helps your guests sleep well for years to come. If you are within your Sleep Trial at Macy's, you can reach out to Macy's Customer Service Team at (800) 289-6229 so they can guide you through a return. We hope this helps, let us know if we can assist moving forward!

Constance
1 year ago
from peekskill ny
Verified PurchaserYes

cancelled

this order was cancelled

Response from Macy's

Serta Team1 year ago

Hi there, we are sorry to hear that your order was canceled. Please reach out to your original purchasing store for additional information, they should be able to help explain what happened with the order and how to start a new order if needed. We hope this helps!