CLOSEOUT! Slumber Oasis 8" Plush Eurotop Mattress Collection
Product Details
Web ID: 13682828Choose Your Items (6)
CLOSEOUT! Slumber Oasis 8" Plush Eurotop Mattress- Twin
View All Product DetailsClearance$195.30 with code: HOME$559.0012-month financing with Macy's. *ORSize:TwinCLOSEOUT! Slumber Oasis 8" Plush Eurotop Mattress- Full
View All Product DetailsClearance$267.30 with code: HOME$759.0012-month financing with Macy's. *ORSize:FullLow StockCLOSEOUT! Slumber Oasis 8" Plush Eurotop Mattress- Queen
View All Product DetailsClearance$285.30 with code: HOME$779.0012-month financing with Macy's. *ORSize:QueenCLOSEOUT! Slumber Oasis 8" Plush Eurotop Mattress- King
View All Product DetailsClearance$465.30 with code: HOME$1,119.0012-month financing with Macy's. *ORSize:KingLow StockCLOSEOUT! Slumber Oasis 8" Plush Eurotop Mattress- California King
View All Product DetailsClearance$465.30 with code: HOME$1,119.0012-month financing with Macy's. *ORSize:California KingCLOSEOUT! Slumber Oasis 8" Plush Eurotop Mattress- Twin XL
View All Product DetailsClearance$195.30 with code: HOME$659.0012-month financing with Macy's. *ORSize:Twin XLLow Stock
horrible
Should have kept old mattress, shame on Serta, 2 weeks it’s as flat as a pancake!
Response from Serta Team
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
Not delivering purchased items
Along with the mattress I have paid and ordered the bed frame. On the day of delivery some one called me and told that the bed frame I choose had been discontinued. I was wondering why they didn't tell me right from the beginning? Why they waisted so much my time? I was very unhappy about that.
N/A
The wrong item was sent!
Response from Serta Team
Hi V,
Oh no! I'm sorry to hear that you received the wrong item!. Feel free to reach out to Macy's for return or exchange options.
Best, the Serta Team
Does not last
Expensive mattress. Did not last a year at all. Metal springs were sticking out of the mattress! Don't buy!
Response from Serta Team
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
Don’t waste your time or money
Terrible don’t waste your money. It’s like sleeping on a cot
Response from Serta Team
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the comfort you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
worst customer service
I haven’t even received this mattress yet, but double check correct shipping address or any important info on big-ticket items before placing an order online or on this app. You will have to suffer thru Macy’s customer service from triple hell overseas with a wait time of an hour and a rep who wouldn’t believe you ordered from the Macy’s app. Worst comes to worst, the mattress will have to be turned away, and I’ll be slapped with another delivery fee after I added “white glove service” with no assurance I will be refunded. Terrible!
Great service
Mattress was delivered as promised and kept in touch with updates and phone calls. Nice and comfortable mattress!
Recommends this product
Good mattress for the price
Good mattress