CLOSEOUT! Matrix 2.0 20" Hardside Expandable Carry-On Spinner Suitcase, Created for Macy's
Product details
Web ID: 595446355 reviews
THEY WILL NOT HONOR THEIR WARRANTY!!
my suitcase shell cracked putting it into the car...i filed a claim because the suitcase is still under warranty and they claim that i cracked it and it was not a manufacturer defect..they were quick to make the decision..there's no way the shell should crack as im the one handling it...bad customer service...dont care!!!...so even with the warranty they have a million excuses not to replace it...
Horrible
Bought this on line, cheaply made, would not hold up for traveling.
Response from Olivet Rep
Hi Indy, We are sorry to hear that you are not completely satisfied with your purchase. Please reach out to our customer service team for further assistance. Thank you. https://www.olivetintl.com/customer-service/
Perfect carry on size
Love the color I bought the aqua perfect for a weekend trip. Love that it's so easy to carry around
Recommends this product
Good luggage
This is a very good piece of luggage- it is durable and easy to pick up and roll. It looks good- not too flashy, just right. Very reasonable price.
Not
I’m so disappointed with this purchase. The luggage was dirty and had marks on it. I bought this to give as a gift to my niece and I just can’t do it. Not acceptable.
Response from Olivet Rep
Hi Kathy, We are sorry to hear that your luggage had some quality issues. Please reach out to our customer service team for a replacement. They can further assist you. Thank you. https://www.olivetintl.com/customer-service/
Great product
Love tag. I’ve purchased about 5 of them, and would love more colors.
Love the color
I'm going on a trip next week so I haven't used it yet, But it's light weight and I love the color. Here's hoping it holds up during travel!
Good! Highly recommended!
It survived international trips & very lightweight, easy to handle for a small person like me
Recommends this product