Cubic Zirconia Small Cross 18" Pendant Necklace in 10k Gold
Product Details
Web ID: 17715321Stone Missing
Disappointed; came to me with a stone missing. I expected better from Macy’s
Not worth it
Don’t buy it! It will fall apart within a short time.
DO NOT BUY
Shoddy craftsmanship. Stone fell out in 34 days. Macy's refused to make it right. Not only would I not recommend this product, I have lost my faith in Macys. Too bad there is not a zero rating.
Poor quality
I bought this for my daughter for christmas. 3 days after christmas she was getting out of the shower and the clasp came loose and the cross pendent fell to the floor. Upon hitting the tile floor 2 of the gems fell out. The prongs holding them were very frail and shows that it will not hold up long term
nice
very nice but when received it had a missing rhinestone 😢
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the item arrived with a missing rhinestone, and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
junk!
When I received this cross necklace there was a stone missing and the chain was totally tangled!! Is there "Quality Control" at Macy's?? Does anyone check items before shipping? The chain was as thick as my hair!!!