Coffee Plus® 12-Cup Coffeemaker & Hot Water System CHW-16
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Product details
Web ID: 12674951211 reviews
Hot water dispenser does not work
Bought this anticipating our company we recently had would love the hot water feature for tea. I didn’t try it before hand as it was a Cuisinart. We tried for 2 days and could never get any water out of it, although I use it daily for coffee. My return window is over, but I’m going to try anyways.
Response from Product Expert
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Loved and changed my mind
Not working very well after a week. Beeps that it’s finished and then when you grab the pot, the rest of the coffee is just pouring out of the spout.
Response from Product Expert
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900372186. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Very Nice Cuisinart Coffee Maker
I purchased this as a gift for my daughter and son-in-law who are both big coffee drinkers. They both loved it and were very impressed by it.
Recommends this product
Lovely
Lovely Cuisinart. I am going to give it to my Grandson who is a Naval seal. I bought myself a simpler coffee pot at OSJL
Recommends this product
Great cup of coffee!
Love the coffee, love the ease and it looks nice too.
Recommends this product
perfect for coffee and Tea
very good coffee
Recommends this product
Works well
We Like this coffee pot the lid could be better water or coffee gets trapped a bit under the lid but all of them seem to do this. We like the carafe temperature function.
Recommends this product
Customer review from cuisinart.com
Love this coffeemaker
We had another version of this coffeemaker combo with hot water for tea. This version is a little different, but is a 12 cup pot rather than a 10 cup and we love that fact. It is very efficient and the water for a hot cup of tea heats rapidly. Great purchase for our family.
Recommends this product
Customer review from cuisinart.com