DCG-12BC Grind Central Coffee Grinder
Product details
Web ID: 102450Not a product that does a good job
Bought this product a year back, used it for 8 months and it burned up. Did not expect this from a Cuisinart brand.
Response from Product Expert
Hello-
We are so sorry to hear about the trouble you’ve had with your Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900348466. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Bad Quality
Horrible product. All of the sudden the blade just busts and I cannot use it anymore and they won't warranty it. Absolute garbage.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you've had with your Coffee Grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900340937. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Not a good purchase
This does not grind the beans completely. Also need to use a spatula to get all of the grinds out
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
I’m grinding!
Great item, I purchased years ago and forgot it while on vacation. I was happy to find another one. I’ll be using it for my dried herbs and other items!
Recommends this product
Customer review from cuisinart.com
Excellent spice and herbe grinder
Purchased the Grind Central Coffee Grinder for the purpose of having a spice grinder. The machine works flawlessly with very fine grinding of the spices and herbs saving a ton of time and muscle work out . The mechanism is easy however, I would prefer a redesign in such a way that the ground up material doesn't spread and lodge in the nooks and crannies of the machine. Not a dealbreaker since the grinding is unmatched!
Customer review from cuisinart.com
Poor build quality
Not a heavy duty grinder. Does a decent job but the jar and the lid does not last long. The jar by itself cost 80% of the grinder cost and that is not consumer centric. I am not buying this appliance a second time.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Compact & efficient
love the grind central coffee grinder it is compact & efficient.
Recommends this product
Customer review from cuisinart.com
A simple but effective coffee grinder.
This was a replacement for the same model I had been using for years. I recently purchased a burr machine coffee grinder that turned my whole beans into a feathery dust that clung to the interior of the collection cup. After just one use I decided to donate that appliance and return to a grinder that had provided years of great coffee. It may not have multiple settings or larger grinding capacity, but this machine is consistent and so much easier to maintain.
Customer review from cuisinart.com