DGB-850NAS Burr Grind & Brew™ 10-Cup Coffeemaker
Product details
Web ID: 8299130Good coffee but doesn’t perform as advertised.
I bought this earlier this year and have a love hate relationship with it. I love the convenience of fresh ground coffee but it uses too many beans to make 1 pot of coffee. It probably uses 4-5 times more coffee to make a pot vs normal pre ground coffee. I have no idea what the strength settings do as the ground size does not change based on the setting. I thought spending more on a burr grinder would be beneficial but most of my ground coffee is small “chunks” of coffee vs fine ground coffee.
Customer review from cuisinart.com
Love This Coffee Maker
We purchased our first grind and brew coffee machine weeks ago. We are enjoying the simple process of pouring our favorite beans and making as little as 2 cups or as many as 10 cups . If you prefer pre ground coffee you can shut off the grinder. A great feature!
Recommends this product
Customer review from cuisinart.com
Coffee maker does not perform as advertised.
Coffee is ground to only one level; cannot be ground finer for more robust coffee. Coffee is not very hot and does not stay hot in carafe.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331418. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
It's a great coffee maker.
It's a great coffee maker. The only reason it get 4 stars and not 5 is because you cannot manipulate the grind and the percolation doesn't seem to extract as much out of the coarse grinds as I would prefer. However I'm the type of person who wants their dark roast coffee to be strong enough to show up on a drug test... soo, yeah it's a great machine
Recommends this product
Customer review from cuisinart.com
Happy customer
Really like this machine, and the type of grinder does make a difference on the quality of our coffee
Recommends this product
Customer review from cuisinart.com
I wouldn’t recommend this Coffee maker .
Don’t care for it very hard to clean, Pot doesn’t fit in dishwasher. Also it doesn’t keep the coffee hot more like Luke warm. I am sorry I purchased it.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Best I've owned
Easy to use and clean and coffee tastes great! Coffee doesn't stay as hot as I thought it would in the pot and I didn't realize the coffee maker shut off as soon as it was done brewing but not a problem.
Recommends this product
Customer review from cuisinart.com
Best model yet! Well worth the price!
I have owned a Cuisinart Grind and Brew for many years. After many years, when I have to replace them, the model seems to improve. This is the best version yet. It is so much easier to clean and maintain. The thermal carafe has also improved; It doesn't drip like the old one. A thermal carafe is so much better than the old hot plates that used to burn the coffee in the glass carafes. I know it's an expensive purchase, but the quality of the coffee I have every morning is outstanding. It is well worth the investment.
Customer review from cuisinart.com