Outdoor Electric Grill with Versa Stand
Product details
Web ID: 9634745Cleaning is time consuming and labor intensive
A design flaw makes this unit hard to clean: too bad for a unit that actually cooks well. The design flaw is compounded by the owners manual which was apparently written by someone who had not followed his own directions for cleaning. There is no diagram on the schematic showing the grilling element assembly, which is casually referred to in the cleaning instructions as held in place by wing nuts (actually two regular screws, two springs, and two rubber gaskets). The heating element has to be removed in order to clean the inside of the grill. Add to this that the clearances are such that you risk some nasty scratches from the supporting structures. The unit works well on non-fatty meats, but is not designed to deal with fatty hamburgers as the drip pan is too small to handle the runoff.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your unit. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-866-994-6390 or via email to outdoors@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
ceg980 outdoor electric grill
love the grill,but cant find a element for it ,its like new and worthless
Customer review from cuisinart.com
Cumbersome at times but a decent machine
Cleaning it isnt hard, but like assembly a bit cumbersome to the point you are like if i can skip a step i will. Size is perfect for a family or 1 or 2. Would have been nice is a real bbq cover was available for it not just a tote bag.... was disappointed with that. I wouldnt grill anything overly complex on it but some simple items like fish , burgers and chicken wings it did a really good job. But i had to keep on adjusting the temperature gage and the locking mechanism or the lid requires 2 hands instead of 1 which again is cumbersome but not a deal breaker
Customer review from cuisinart.com
Outdoor Electric Barbecue/Grill
What THEY DON’T tell you is that when the legs are FULLY EXTENDED…The height of the Barbecue/Grill is 28 inches!!!!! It comes up to my navel and I am 5ft 5 inches tall. It is also a wicked thing to CLEAN.
Customer review from cuisinart.com
Poor Temperature Control
This is a well constructed portable electric grill but the electrical temperature controller is either very poorly designed or faulty. It's settings are extremely non-linear; at the maximum setting the heating element is so hot that it triggers a power shut down making further operation impossible until the whole unit has cooled down. Small downward adjustment of the rheostat sets the heating element temperature too low to effectively cook. So, the temperature setting is either to hot to sustain continued cooking or too cool to be effective, all over a very small adjustment of the temperature dial.
Customer review from cuisinart.com
Not satisfied
The cord melted inside my wall socket almost started a fire
Customer review from cuisinart.com
Cuisinart quality product
Cuisinart quality product. Great performance and features. Easy to clean and maintain.
Customer review from cuisinart.com
Rated low
First time I plugged it in to heat up, it broke! Never have been able to use it. Heating element won’t heat.
Customer review from cuisinart.com