Cultured Tahitian Black Pearl (9mm) and Diamond (1/10ct. t.w.) Swirl Ring in 14k White Gold
Product details
Web ID: 2452754The pearl was too light which made it look cheap.
Like other purchasers, my tag was not attached to the ring. Luckily, the store accepted the return with no issue. The picture I included shows how the tag was tucked in the box when I opened it. I love the shape of the ring; however, the color of the pearl was not at all like the picture. The pearl was more silver than black. It almost matched the color of the white gold in the ring. My picture actually makes the pearl look much darker than it really is in good light.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the Cultured Tahitian Black Pearl and Diamond Swirl Ring didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
Worst online shopping experience ever!
My entire shopping experience of this ring is terrible. About one week after I ordered two different sizes of this ring on 9/1,I got an email notification from Macy’s saying the rings are out of stock and expected delivery date were unknown. Then on 9/20, I got an shipping notification of the rings. After they arrived, I open the boxes and noticed both rings have their tags unattached, the tags are just sitting in the box but not hung on the rings. The pearls seem to have a lighter color than pictured, and both the pearls and the diamonds are kind of dull looking. I decided to return them in the Santa Rosa Macy’s store, But frustratingly, the store rejected my return saying because the tags were unattached! I told that is how they were send to me by Macy’s but they still refused to take the returns, and sounded accusatory towards me. All I did was opening the boxes, and tried the rings on, absolutely nothing else. The rings are in the same way they came, tags unattached! So upsetting!
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Cultured Tahitian Black Pearl Ring. We understand you are not satisfied with your selection. If you are still within the timeframe of the return policy, we will work with you for the return of this item. We understand that the ring did not come with the tag attached. Please log into your Macys account and go to your order history to generate the return label. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Tahitian pearl ring
Beautiful ring. Great value. Purchased as a gift. Recipient loved it.
Cultured Tahitian Black Pearl/Diamond Ring
I've admired this ring for a few years before actually purchasing it. It's absolutely stunning, fits perfectly and looks just amazing. I am extremely happy with my purchase and would recommend this ring to all.