I thought the image photo and the real item size are different. As you can see the box has empty space.
But MarieBelle New York said
"the truffles do shift and move during travel and they will create empty spaces within the box. Consider that these chocolates are handmade and do not have a perfect form.
That being said and looking at the image you sent, that is the correct size of our truffles and you can see the size is the same with the display picture and there are 20 of them as described in the name."
Do you think so?
And I sent "Provide Additional Information" email to macy's so many times, but I don't have any answer from macy's. So bad!