Dial II 89" Sofa with 4 Toss Pillows

3.2 (8)
Sorry, this item is currently unavailable.

Product details

Web ID: 4473773

The rolled arms, soft upholstery and plush pillows of this quaint sofa lend it a traditional and inviting character.

  • Product Features

    • Includes four toss pillows
    • Seat/back cushions are removable and reversible
    • Made in USA of Globally Sourced Components
    • Product comes fully assembled via White Glove Delivery
    • Request warranty information
  • Materials & Care

    • Polyester upholstery; SFI certified hardwood laminate frame; 2.0 HR soy based foam core encased in a channeled down proof ticking cover filled with fiber/feather
    • Made in USA of imported materials
  • Shipping & Returns

    • This item may not be shipped to Hawaii, Armed Forces Europe, Federated States of Micronesia, Puerto Rico, Armed Forces Pacific, Guam, U.S. Virgin Islands, Northern Mariana, Alaska, Marshall Islands, Armed Forces Americas, American Samoa, Palau and the Philippine Islands.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.2/5

8 star ratings & reviews

Write a Review
3
2
0
0
3
7 years ago
Where did you purchase this item?In-store

2 more great couches from Macy's

13 years ago we bought 2 similar couches from Macy's. They still looked like new but we changed our styles and colors so we replaced them. Our new couches are of the same fine quality and delivery was a breeze.

7 years ago

Awful fabric!

We purchased this couch with matching arm chair - a big purchase for us. Although both pieces are comfy, they started pilling within a couple months. And they were only used by two adults, my husband and I. When I called Macy’s they said it was a defect in that particular couch so they replaced the couch. I requested different fabric but they would not allow that. So of course since the replacement had the same fabric it started pilling again within a couple months. I would not recommend purchasing, it will look awful within a few short months with minimal use. We’re super disappointed.

Response from The Macy's Team

Furniture7 years ago

Dear Valued Customer: Thank you for your feedback on the Dial II Sofa you purchased. Please send an email to MCHDCustomerResolution@macys.com with your order details so that we can research your order. We look forward to serving you. Sincerely,  Macy’s Customer Service

7 years ago
What is your age?40-49
What is your gender?Male
How often do you shop at macys.com?Frequently
This item is for your:House
Where did you purchase this item?In-store

Horrible...stay away from this sofa

This is by far the WORST sofa we’ve owned. This material is awful, it pills after 30 days. Macy’s exchanged one full set ( sofa/chair/ottoman) and 30days in, guess what...same thing...pilling. Stay away....you’ve been warned. I’m so mad we wasted our money on this!,,,

Response from The Macy's Team

furniture7 years ago

Dear Valued Customer: Thank you for your feedback on the Dial II 89" Sofa with 4 Toss Pillows you purchased. Please send an email to MCHDCustomerResolution@macys.com with your order details so that we can research your order. We look forward to serving you. Sincerely, Macy’s Customer Service

7 years ago

Comfortable but poor quality

We ordered and received this couch two months ago and while it is deep and comfortable, the fabric is such poor quality that both seat cushions have pilled to the extreme. Our new couch looks worn like an old sweater that has fuzz all over it. Considering this was not an inexpensive sofa, we are extremely disappointed.

7 years ago

Comfy couch

This couch is very comfortable and seems well made. Only issue to note is that the stock fabrics are a bit wrinkly. Not a major issue since I like the couch for its comfort, price, and style, but not as neat as it could be. If you can wait for a custom color, I would look into one of the Doss fabrics, such as Nickel, which is a nice grey color. I got it in the Stone color, which is a light to medium grey. Overall, I would recommend. I like the high back where you can rest your head, the rolled arms for lying down, and the depth of the couch if you want to sit with your feet on the couch.

7 years ago

Amazing couch!

Couch is huge, deep and very comfortable! It looks larger in our space than the show room

7 years ago

Love this sofa

Arrived when expected. Great sofa. Very comfortable. Easy to nap during football. Long enough for my husband who is 6'4". Gloria was great at answering questions and follow up.

8 years ago
Where did you purchase this item?In-store

Nice Couch

I like this cozy couch quite a lot. My only complaint is the plastic waterproof pillow covers for the inserts. They are not very comfortable so I had to order new inserts for the throw pillows.