Diamond Heart 18" Pendant Necklace (1/8 ct. t.w.) in 10k White, Yellow, or Rose Gold
Product details
Web ID: 13291516Waste of money
Don’t waste your hard earned money on this product. Broke after a few weeks. And both the chain & heart are super small. Disappointed
Beautiful necklace
Beautiful necklace and super sparkly! Only down fall is the chain ! It’s so thin it broke the same week I got it .
Delay on shipment and delivery
I’m very disappointed as I purchased this on the 22nd and keep getting told it’s on delay and then emailed 3 weeks later saying it’s shipped and now a review email, all the while, it’s still not here and tracking still says processing!? I am beyond disappointed. I’ve called and complained 2 different times and was told there was nothing they could do that it was the vendor, completely baffled. Not even compensation, offered a refund but that was it. I bought on Black Friday for a reason so that I’d have it before Christmas and it’d be the perfect gift for her, yet I’m still waiting.
bad
tiny, trying to take off the price tag the chain was break, it looks cheap
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Diamond Heart 18" Pendant Necklace. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Little Girl’s Necklace
The most flimsy cheap metal necklace ever , and the pendant is misleadingly tiny. Dried myself with a towel and it BROKE !!! I still can’t process what happened… so sad
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Diamond Heart 18" Pendant Necklace. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service