Diamond Square Hoop Earrings (1/6 ct. t.w.) in 10k Gold
Product details
Web ID: 10475032Misleading description
Misleading description. Super tiny earrings and very difficult to handle.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in this item. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Misleading
These earrings are so tiny, therefore, they are very difficult to handle.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in this item. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
damage and stones missing
One earring will not close properly and missing stones, definitely returning.
Toddler size, came missing some diamonds
This hoop is extremely tiny. Can be for a toddler but definitely not for an adult. two diamonds were missing from it when i got it.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the earrings were defective and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service