Macy'sDiamond Tennis Bracelet (1/2 ct. t.w.) in Sterling Silver, 14k Gold-Plated Sterling Silver or 14k Rose Gold-Plated Sterling Silver
Macy's ExclusiveProduct details
Web ID: 28023153366 reviewssorted by Newest
Looks great but clasp is not great.
I just bought this bracelet and the first 10 minutes it fell off on its own because the clasp is not strong. Slips out of the clasp very easily. Have to go get a new clasp put on for it to be worn.
Recommends this product
Great value.
She loved it! Great value!
Recommends this product
My wife loved it
Recommends this product
Brilliant and it sparkles
Recommends this product
Faulty Clasp
Please be careful, received this as a gift. The clasp was broken after a few days. I took it back to Macys, as we purchased the highly suggested warranty. They sent it out and insisted the clasp was fixed. IT WAS NOT. The bracelet ended up falling off without my noticing and is now lost.
Perfect
Love it
Recommends this product
Broken bracelet
I somehow dint get to use this bracelet until now. When I open it, it was broken the Latch will not close. What Should I do now
Response from Macy's
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the bracelet arrived broken and the latch will not close and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
bad clasp
The clasp of this bracelet is not good. I only wore it twice and now whenever I wear it it falls off. They should improve the quality of the clasp.