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18 reviews
Denise
3 years agoGreat pillow!
Bought two and they are the perfect amount of comfort. Not too thick/firm or too thin/soft. Would definitely buy again! Coming from picky sleepers, this was a perfect gift! Smells good and perfect height.
Helpful?
Lifang
4 years agoShort of the quantity
Before I placed the order, it said 2 pcs in 1 package. But after I received this, I got only one pc, I think I would like to talk to the customer service about this issue. I just open today.
Helpful?
Response from Macy's
Maven Team4 years ago
Hi Lifang,
This is Brookside. We're sorry to hear you are having issues with your order! You can follow this link to reach Macy's customer service:
https://customerservice-macys.com/?cm_sp=navigation-_-bottom_nav-_-contact_us&lid=glbbtmnav_contact_us-us
Feel free to reach out to us at info@brooksidehomedesigns.com if there is anything we can help you with.
Best,
Brookside
Linda
4 years agoLavender Pillows Are A Dream !!!
I just LOVE these lavender pillows !!!!! I came back to buy more but they are out of stock on queen size and low availability for king size. Yes, the scent does go away but all you have to do is add some lavender essential oil. Try a few dabs in the morning or afternoon then you can add a few more as needed. Here’s to Sleepy Time !!! L
Helpful?
Response from Macy's
Maven Team4 years ago
Hi Linda,
This is Brookside. We're so happy to hear you are loving those pillows! Thank you for the great review.
Best,
Brookside
Eunice
4 years agoFragrance
Pillow is very flat and no hint of lavender as advertised
Helpful?
Response from Macy's
Maven Team3 years ago
Hello there Eunice,
This pillow is intended to have a nice subtle lavender scent to encourage a calming sleep environment. Sensitivities to smell vary and we understand if the smell of this pillow was not as strong as you would have liked. A great way to strengthen the smell of a topper is to spritz it with a spritzer of your choice.
info@mavenliving.com
Best wishes,
Dream Collection
Pforida
5 years agoHorrible pillow
My pillow foam broke off in pieces after a week of using it. Don't buy a waste of money.
Recommends this product
Helpful?
Denise
5 years ago from Florida
Its a NO for me!
I was hoping to replace my solid foam pillow with this. I wanted to love this pillow.... It is going back! Everyday it gets firmer and denser, so strange! Didn't work for me.
Helpful?
Julie
5 years agoWay Too Firm!
Smell is ok, but this pillow is very firm and thin. I was hoping to replace my Coconut Bliss pillow no longer made from 10+ years old, but not with this pillow. Literally woke up in the middle of the night the first night with neck pain. Only purchase this if you love a thin firm pillow.
Helpful?
Hurt my neck
Hard like a sofa cushion & too high for stomach sleepers.
Response from Macy's
Hi lisa, this is Brookside.
We are sorry this was pillow did not meet your expectations. Comfort preferences vary and we understand if it wasn't the best fit for you. We hope you are able to find something that works better for you.
info@brooksidehomedesigns.com
Best,
Brookside