Airwrap i.d. Straight+Wavy multi-styler | Prussian blue/Rich Copper | New
Shipped and sold by Dyson
$599.99
Product details
Web ID: 229514922 days ago
Meh. Not An Improvement
I bought this because I was out of town and my Airwrap died after many years. Two stores I went to did not have the regular Airwrap so I had to buy the Airwrap i.d. I am not a fan. I liked the cool down button & will never use the Bluetooth option. I did set it up just to see what it did, but I want to control my hair drying, not set up a program to do it. Also, the container is not nearly as good as the original. I liked being able to flip open the lid, & I feel that this is not as well made. I considered returning it to get the older option but decided it was just too much trouble. The smoother is nice, but I just turn the heat switch to cool when I want to cool down the curl. Not all improvements are actually improvements. Certainly wouldn't buy it again unless there was no other option - again.
Customer review from Dyson
Response from Dyson
Harpreet Kyesterday
Hello, thank you for sharing your detailed experience with the Dyson Airwrap i.d. We are truly sorry to hear it did not meet your expectations—especially after many years of satisfaction with your previous Airwrap. We understand that not every upgrade feels like an improvement, and your insight on the features and design is incredibly valuable. We will make sure to pass along your feedback, as it helps us refine our products to better suit user preferences. If you ever decide to revisit styling options, we are here to help. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
4 days ago
A quality product
The product is as promised - light-weight, effective at styling while drying, and easy to take attachments off and on. I do wish there were more professionally produced, official Dyson training videos on how to best use each attachment. The app was not that helpful to me but that's because I'm not using this primarily for curling but for a smooth blowout and to tame flyaways and stray hairs.
Recommends this product
Customer review from Dyson
5 days ago
Merchandise wrong color
The merchandise is correct the only issue is the color. She received the black/rich copper dyson hair brush instead of the prussian blue/rich copper. I would like an exchange with the right color (prussian blue/rich copper).
Response from Dyson Team
Dyson Team4 days ago
Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
6 days ago
Not happy
It is nice with attachments and all but my curls don’t last long it’s stay only for few hours every though I use styling spray. I wasted my money.
Customer review from Dyson
Response from Dyson
Rubaid K5 days ago
Thank you for taking the time to share your experience. We are sorry to hear that the curling performance hasn't lived up to your expectations, especially given your efforts to use styling spray to extend hold time. We understand how disappointing it can be when the results don't last, especially after investing in a product designed to enhance your styling routine. Your feedback is invaluable in helping us better understand how the product performs in real-world use, and we are committed to continuous improvement. If you are open to it, our customer support team would be happy to explore tips for maximizing curl longevity or suggest alternative styling methods or attachments that could better suit your hair type and styling goals. Please don’t hesitate to reach out to us at askdysonus@dyson.com. We truly appreciate your honesty, and we hope to have the opportunity to restore your confidence in our products and your styling experience. Warm wishes, Dyson Customer Support
13 days ago
Cool shot
This is my second air wrap and I love it but am not able to get a cold shot the way I could with my old one. I have to actually move the temperature switch from hot to cool rather than just pressing the power switch up as I used to. Any input would be appreciated.
Customer review from Dyson
17 days ago
More good hair days than bad
I recently bought the airwrap i.d. to replace my original airwrap origins for long hair. It's basically the same tool with smart technology and a couple of different attachments. I absolutely love this tool. I can't believe I went so many years without it. When I first got my original there was a huge learning curve and I was not having much success with achieving the look I wanted. Because I spent so much money on it I was determined to figure it out so I watched at least a dozen YouTube videos with tutorials on how to get the most out of the airwrap and after enough practice I finally got the hang of it. The i.d. version works exactly the same way but you can connect it to your smart phone via bluetooth and the app controls each step: wrapping, curling, cool shot. You no longer have to think about it. I get that counting how long to curl your hair is not that difficult, but this version costs the same as the non-connected version (at least for now) so for the same amount of money why not get the more advanced version? You don't have to use the smart phone app if you don't want to. You can also customize the timings on each step to your own preferences. The conical wand is amazing. I was skeptical about it at first and preferred to use the larger straight barrel but after giving the conical barrel a shot I am hooked. I believe you can buy this attachment from Dyson so if you have an older machine but want to try the new barrel you can just buy one from them. All their attachments are interchangeable with all their machines. If you invest in this device I strongly recommend that you watch as many YouTube tutorials that you can and try each of their tips and recommendations. My hair is long and fine and holding a curl is a challenge. With the right styling products and the Dyson air wrap, I have far more good hair days than bad ones.
Recommends this product
Customer review from Dyson
17 days ago
Good but not consistent
Hey happy with the product and technology. However the style is not staying for long .. not even a day
Recommends this product
Customer review from Dyson
Response from Dyson
Dyson AU16 days ago
Thank you for your review. If you'd like to talk more about your experience or need any help, feel free to reach out to us through our support page at: https://www.dyson.com.au/dyson-support . We're always here to assist you.
19 days ago
Dyson air wrap ID
One of the best things I ever bought! I have short hair! And it’s great
Recommends this product
Customer review from Dyson