Gen5outsize Cordless Vacuum
Product details
Web ID: 16917319Battery
Very disappointed in the battery life while using. I have been using the Econ feature and still only get 30 minutes use. I purchased this cordless vacuum because of the stated 70 minutes of use.
Customer review from Dyson
Overall excellent performance
We have been using this vacuum stick for about a month. Completely satisfied with its performance including battery life, reliable charging and performance on both hardwood, lino, finished concrete and carpet floors. The digital summary of particle sizes is an interesting statistic and we are attempting to use this info to compare with higher filtration for our furnace. Overall, would not hesitate to recommend the Gen5 Detect.
Customer review from Dyson
Great suction on both floors and carpet
Am impressed with the suction on using it on AUTO. In ECO mode it works great on smaller rugs. Love using the floor attachment. Sweeps up hair, dust and other miniscule debris. Like the idea of dismantling attachments to clean them. The battery lasts longer on AUTO but purchased an extra battery if I chose boost mode. I've only had it 2.5 weeks and quite happy with its performance.
Customer review from Dyson
Animal hair
Although it’s a little bigger than my previous vacuums it gets the job done more efficiently than the smaller models.
Customer review from Dyson
Good, Powerful Vacuum
Very happy with this vacuum cleaner. Very powerful cleaner, a lot more than my previous Dyson, V10. Great for all surfaces in my house. I like the convenience of the attached hidden brush to reach into small areas. It is quite heavy though and sometimes my wrist aches when using it to do the whole house. Only a slight downside compared with all the positive aspects.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're glad to hear you're enjoying the powerful performance and versatile features, especially the hidden brush for tight spaces. While the weight is noted, it's great to know the overall benefits are making a strong impression.
To be honest a bit disappointed, I have had a Dyson stick vac previously which I replaced with this one thinking I wouldn’t have the same problems as it was sturdier. With in the first week the small circular ball on the cleaner foot came off (it seems the screws are not long enough to hold it securely in place over time). Was replaced easily after a call. This model seemed sturdier where the motor attaches to the suction stem. But it is already starting to cut out as it becomes wobbly over time and loses power through the connection, which causes the clean8ng foot to stop working. You then need to turn it off and start it again to get it working again, this is what led me to replace my last one. I need to call and see what to do next, as it is not at the point where it is loosing power and stopping the foot cleaner working constantly yet, but is a matter of time and it will.
Customer review from Dyson
Response from Dyson
Thank you for your review. We appreciate your detailed feedback and are glad to hear the model initially felt sturdier and that replacement support was helpful. For assistance with the connection issue, please reach out to our customer care team via this link: https://www.dyson.co.nz/dyson-support
Amazing performance
I purchased the vacuum several months ago and I’m so happy I did. The performance and suction power is outstanding. Very easy to manoeuvre, the battery life is great and a variety of attachments is handy. My favourite part is the green light that shows every bit of dirt or dust particle, this makes vacuuming rewarding. Very happy customer
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're thrilled to hear you're enjoying the vacuum's powerful suction, long battery life, and helpful features like the green illumination for enhanced cleaning. It's great to know it's made such a positive impact on your cleaning routine!
Excellent
Very powerful suction, love the microfibers head for my hardwood floor upstairs, and it is the best thing going for the downstairs where I have metallic epoxy over concrete. It really cleans and shines it up. Amazing - looks like a polished gem stone when it is done It is a bit heavy for a cordless stick but still way better than a big corded vacuum any day. So far no issues with run time and can just under 3,000 sq ft on a single charge - I give out before it does.
Customer review from Dyson