V11 Extra Cordless Vacuum Cleaner
Product details
Web ID: 20090504I chose this vacuum based on the advice of your people in Phoenix and for cat litter and hair. It picks it up just fine, however when you turn it off, most of the debris is dumped on the floor. A friend who has a Dyson vacuum said you didn't have the correct attachment from Dyson for wood floors. The problem was due to having the one for carpets. He looked at all of the attachments I have and said I didn't have the right noe.
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience. We are pleased to hear that your vacuum is effectively picking up cat litter and hair, that is the level of performance we strive to deliver. However, we are sorry to hear about debris being released when the vacuum powers off, as well as the possible mismatch in attachments for your wood floors. We understand how important it is to use the appropriate tools for each surface. Attachments designed specifically for carpet can sometimes lead to debris scatter or reduced efficiency on hard flooring, and we appreciate your friend’s helpful observation. Please contact our customer support team at askdysonus@dyson.com so that we can review your current setup, confirm your attachments, and recommend or provide the correct one if necessary. We are here to ensure your Dyson performs at its best.
Ergometrics
We bought the vacuum for occasional use and it works well. Our only complaint is that the handle configuration makes it tireing to use. there is too much weight on the hand at a odd angle.
Customer review from Dyson
LOVE
I love it! So easy to use! Why didn't I buy this sooner?!
Recommends this product
Customer review from Dyson
I can’t live without this!
Love this cordless vacuum. Battery lasts a long time. Built quality is good. Easy to take apart and clean. Suction is really good. Love all the attachments that come with it.
Customer review from Dyson
Dyson for life
I am so happy I bought this vacuum I now own 3 Dyson vacuum’s all still work perfectly. My new cordless is so convenient and powerful. There is no other vacuum in my book. Your company has our family for life. Email me any new products you would like us to try. We are team Dyson all the way. Having inside pets and 2 kids these 3 machines never let us down.
Customer review from Dyson
Love this cordless vacuum
Love this especially for bathroom And kitchen floors !!
Recommends this product
Customer review from Dyson
Excellent suction power
We bought the V 11 a couple of weeks ago and are amazed with the suction power. To see the amount of dust particles it sucks up is very satisfying!
Recommends this product
Customer review from Dyson
Very Pleased with the Dyson V11!
This is our 3rd Dyson vacuum. Our first was the yellow DC07 upright, which we absolutely loved! Our second was a purple ball animal vacuum, which we did not like so much, but got the job done, until recently, the mechanism that keeps it upright quit working, along with the hose not wanting to so back in smoothly. I was never a fan of the ball type vacuums, but at the time of purchase it was the one in our price point. After, doing some research on the Dyson cordless models, I decided on the V11. I wasn't sure if I would like the full weight of the vacuum being "my muscle responsibility" but I am happy to report it has been just fine. The canister capacity has been fine also. We have an 1800 sq ft house with a golden retriever and cat and all hard surface floors, so there is definitely "pet glitter" to vacuum. I am able to vacuum the whole house and empty once at the end, so I think that is pretty awesome! The ability to get under furniture has been amazing also. The V11 Extra came with many attachments and so far I haven't used them all, but I would expect that in true Dyson fashion that they work well. We purchased a stand for the vacuum (from Amazon), since this is not something that stands on its own. The stand houses all of the attachments and can charge on the stand as well. Over all we are happy with our purchase and love the ease of going to grab the vacuum to get a mess picked up quickly, without the extra hassle of undoing a cord and wrapping it back up. I would highly recommend this product!
Recommends this product
Customer review from Dyson