V15s Detect Submarine Absolute Wet & Dry Vacuum Cleaner | Gold
Product details
Web ID: 19364313292 reviews
Fantastic Vacuum. Awful mop. Unfairly priced.
Short version: The vacuum and its vacuum functions are outstanding and leave nothing to be desired. The mopping head leaves filthy streaks on the floor it's supposed to be cleaning. Battery life is not great for a 2 bed-2 bath apartment. Feeling gouged for the price I paid. Long Version: After trying every attachment at least once and cleaning the entire 2bed/2bath apartment at least eight times, I have no notes in regards to the item as a vacuum. The closest thing to a gripe I have with the vacuum is that the long hair that is efficiently sucked up to the chamber gets tangled up at the top of the canister and it requires a bit of surgery to pull the canister out of its home to untangle and bin the tangled hair. It only takes a few seconds, and it beats untangling and cutting the hair at the attachment brushes as needed to be done for the last few decades. Go, Progress! The fluffy head with the green beam has ruined all floor cleaning moving forward for me. I have gone to bed wondering if I can attach a clandestine similar light to the other two heads included. As of writing, I love everything about this attachment head. In a perfect world, I would buy a Dyson with just the fluffy head *teehee snort* attachment for a third of the price, three times over and gift it to those that I would want they owe me a favor equivalent to taking a bullet for them. Yes. It's like that. Just don't pass the light where you've vacuumed again cuz you'll see a bit of dust that can only be sorted from mopping... But not from the mopping head attachment you get with this device. B for effort, but D for execution and F- if you factor in the price. For the price I paid, I shouldn't have to bend down to wipe up the streaks of filthy water this mop head leaves behind when you simply change direction to cover, literally, any other part of the floor you haven't mopped. This mop only works its fiscal and newtonian worth if you are passing in a straight line corridor the width of the mopping head attachment. Try and turn or shift more than a degree towards another path of floor and you're left with a streak of dirty water. 'But what if you do a straight pass and lift the entire device off the ground and do a neighboring path?' you ask? Because if you lift the head off the ground and allow it to tilt, the dirty water from the unsealed reservoir escapes onto whatever surface is right above it and you'll also have a brushing head sized mark on the floor. That's why! This must also be why they don't attach the sweet, sweet, green light to the mopping attachment. The mopping attachment is also poor at lifting stains or the slightest layer of grease/oil. This mopping head is solely for consolidating the dirt on your floor to the streaks it leaves behind. If you're still reading, I'm going to be a bit more choppy about pros and cons. Battery life isn't great. I can vacuum my entire apartment in "auto" battery mode with 1 attachment, but the battery doesn't last long enough to swoop up the large chunks and long hair with the regular head attachment, then follow it up with the fluffy optic head for a thorough cleaning. I realize it may be asking too much to allow me to clean my 2 bedroom apartment with all three cleaning heads, but it's not enough juice to clean with any given two back to back. The regular vacuum attachment head is harsh on the hardwood floor finish as shown by the parts of the floor I evade with this attachment. It also sounds like the apocalypse when being used. It scares all the pets away to hide, but it's not just the vacuum, cuz the pets don't mind the other attachments. The kittens straight up chase after the green light of the fluffy optic! We can all agree that the regular vacuum attachment is thorough. The construction of the device feels magnificent and I'm not seeing any proverbial screws that will need tightening in the near future. I do, however, wish the battery charging was USB-C. This device is also a low-key excellent handheld vacuum, but it's not only VERY heavy for a handheld, but it's also not balanced to the handle. Those without conditioning might need two hands to maneuver.
Customer review from Dyson
Response from Dyson
Thank you for sharing your detailed and thoughtful feedback. We are pleased to hear that the vacuumās core functionality and innovative features, especially the fluffy optic head, have exceeded your expectations and enhanced your cleaning routine. Your enthusiasm for that attachment is truly appreciated, and we are glad it has made such a positive impact. We regret, that the mopping head did not meet the same standard. The streaking, leakage, and limited maneuverability you described are not the experience we aim to deliver, particularly at a premium price point. We also acknowledge your concerns regarding battery life, the weight and balance in handheld mode, and the impact of certain attachments on delicate flooring. These are valuable insights, and we sincerely apologize for any inconvenience caused. If you are open to it, we would appreciate the opportunity to explore potential solutions, whether that involves usage guidance, reviewing accessory compatibility, or discussing other possible resolutions. Please contact our chat or voice support team, and we will be ready to assist you. Your experience is important to us, and we remain committed to improving it. Thank you again for taking the time to share your feedback.
A little disappointed
Fantastic vacuum function compared to older models but when using the wash function on floors it leaves big wet streaks. Ideally it would have an on and off button, as when doing more than two large rooms it really hurts your thumb finger to be holding it on the whole time. I don't normally experience thumb pain in everyday life, so a real design floor from my experience. It does work really well on carpets though and the battery lasts long enough to thoroughly clean most of the house.
Customer review from Dyson
Response from Dyson
Thank you for your review! We're glad to hear you're enjoying the vacuumās performance and battery life. We appreciate your feedback on the wash function and design, itās valuable and will be shared with our team.
Great buy. expensive, but works well.
Expensive, but so far a good buy. (one month) Be sure to get an extended warranty. A lot of plastic parts. I thought my house was really clean, until I used it the first time. The green ( infrared ?) light really shows any dirt.
Customer review from Dyson
I find that using the submarine 15 that its a little heavy and having to keep the button depressed for it to go I would have preferred a push start/stop button Easier on the trigger finger
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We appreciate your feedback on the V15 Detect Submarine. If you'd like to discuss this further or would like to learn about our current vacuum models which use an on/off switch rather than a trigger please contact our support team here: www.dyson.com.au/dyson-support
Easy to usr
Only a month in and so far so good. We have yet to use the wet vac but certainly works great on carpets and hard floor stuff
Customer review from Dyson
Excellent vaccuum the v15 detect submarine
Powerful than my v11 all the attachments possible well worth the money. I normally upgrade when a new one comes out but this time i dont think ill bother this vaccuum is brilliant the best ive ever had and ive had a lot of dysons!!
Recommends this product
Customer review from Dyson
not worth the price at all...
Does not do what I bought it for. It's supposed to perform water cleaning of tile and doesn't do it. It's like using a wet paper towel that really makes it worse...
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We regret that the product is not performing as expected, particularly with water cleaning on tile surfaces. It is understandably frustrating when a device does not deliver on its intended purpose, especially when it appears to worsen the condition rather than improve it. Your experience is important to us, and we appreciate you bringing this to our attention. If you are open to it, we would be glad to explore possible solutions, whether through troubleshooting, usage guidance, or reviewing whether the product setup aligns with your cleaning needs. Please contact our chat or voice support team, and we will be ready to assist you. We are committed to ensuring your satisfaction and helping you get the most from your product. Thank you again for your input.
EXCELLENT JOB
Love Love Love my new Dyson. The house looks and feels so much cleaner. š
Customer review from Dyson
Response from Dyson
Thank you for your review! We're thrilled to hear you're loving your new Dyson!