EFFY® Cultured Freshwater Pearl (7mm) & Diamond (1/10 ct. t.w.) Stud Earrings in Sterling Silver
Product details
Web ID: 12262945poor quality
loved these earrings but the pearls fell out after a couple of months. poor quality for the price.
Response from The Macy's Team
Dear Valued Customer Thank you for reaching out to us regarding your recent purchase of EFFY Cultured Freshwater Pearl 7mm & Diamond 1/10 ct. t.w. Stud Earrings in Sterling Silver .We’re sorry to hear about the issue you’ve encountered, and we truly appreciate your feedback. EFFY product comes with a Limited Lifetime Warranty and If the issue is covered under the warranty, we will proceed with the necessary repairs at no cost to you. Visit https://macys.myjewelryrepair.com or any Macys store closest to you to start the process. Sincerely, Macy’s Customer Service
Great classic and dressy little earring.
Pretty earrings!
Lovely Gift with a Letdown
I recently purchased a pair of earrings from Macy's as a birthday gift for my mom, and while she absolutely loved them, there were some issues with the order that I feel need to be addressed. The earrings were beautiful and made for a wonderful present. However, the accompanying card did not fully display my daughter's name. Instead of "Catalina," it only said "Cata," which my mom found disappointing, especially as it was her first gift featuring my daughter's name. I reached out to a customer service representative who acknowledged that it was a mistake on Macy's part. While I was compensated for the gift wrap fee, I was hoping for a replacement card with the correct name, which unfortunately did not happen. While I appreciate the acknowledgment and the lovely earrings, the oversight on the card diminished the sentimental value of the gift. Overall, I’m satisfied with the product but wish the service experience had matched the quality of the earrings.
Perfect
These earrings are just what I’ve been looking for. I recommend them.
Recommends this product
Bad and wrong product
I purchase this pearl coz my wife and I saw this in the store however when it came it was diff and it was smaller. There’s no box and it’s crocked Really Macy is doing a crappy job to sell their jewelry so I recommend Togo in person . It’s very inconvenient
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Love these
The picture does not capture their real beauty.
beautiful but small
This is a good looking piece but the size is smaller than shown on the model wearing it. Seems like a bit expensive piece even on sales” price.
Recommends this product
Had to return
I loved them until one of the peals fell out. That was unfortunate because the earrings looked beautiful on me. I returned them.